# AI phone assistant for beauty salons

Source: https://terminio.ai/en/branchen/beauty-salons/ai-phone-assistant

AI phone assistant for beauty salons: answers while the mask is on, asks facial or waxing, checks free slots and books. German number and 200 minutes included.

Answers while you're in the treatment room, asks facial or waxing and books into your studio calendar.

An AI phone assistant for beauty salons answers calls while you're in the treatment room: it asks facial or waxing, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes.

## One call in the treatment room. And everything that hangs on it.

- Booked online, booked by phone: one studio calendar. Whoever would rather tap than call books through your link: pick a treatment, pick a therapist, pick a time, no account. Whoever would rather call gets the assistant. Both land in the same calendar in the same minute. The system prevents the same slot from being given out twice.
- Prices on the phone. Payment at booking. If someone asks for a price, the assistant tells them, if you allow it, or says it depends on the work. If a service has a price, customers booking online can pay it right away through Stripe; anyone who would rather pay on site books without payment.
- Picks up while your gloves are on. Set a call forward, done. When the line is busy, nobody picks up or the studio is closed, the assistant answers with your name and your greeting. It knows your treatments, checks free slots live, books and summarises every call in the app.
- Booked by phone, confirmed on WhatsApp. An appointment the assistant books runs like any other booking: WhatsApp confirmation straight away, a reminder before the appointment, from your number, in your words. The note about arriving without make-up fits in too. Whoever can't make it writes back.
- It knows who is in which room when. The assistant looks at the real studio calendar: rotas, colleagues, the duration of every treatment. Microneedling only gets a slot where ninety minutes are free. If a regular asks for Sophie, it tries to book exactly her.
- Every call in the app. After every call the summary sits in the app: outcome, duration, call-back request. Callbacks land in their own list. The web app shows the same picture everywhere; apps for iPhone and Android and a smartwatch app are coming soon.

## Common questions

**What happens if the phone rings while a mask is on?** You don't pick up, and after the ring the AI phone assistant takes over. It answers with your studio's name and your greeting, asks facial or waxing, checks free slots and books. You read the summary in the app once the mask is off.

**Does it know that microneedling needs ninety minutes?** It knows your services with duration and price, exactly as you set them up. If someone asks for microneedling, it only offers times where ninety minutes are free. For a brow tint half an hour will do. It quotes prices if you allow that, or says it depends on the work.

**Does it answer questions, like whether microneedling makes sense three weeks before a wedding?** Only what you have stored. Directions, parking, payment, vouchers: those answers it passes on. A question about a treatment it shouldn't handle it passes to you, or takes name, number and reason as a callback. What isn't stored, it doesn't say.

**Can clients ask for their therapist on the phone?** Yes, if you switch it on. The AI phone assistant then tries to book exactly that colleague and looks at her calendar to do it. Switch it off and it names nobody, and you decide in the salon who takes the treatment.

**Do I need a new phone number for the assistant?** No. You get a German phone number from terminio, and your existing number stays on Instagram and on Google. You only set a call forward, for example for when nobody picks up. In the Pro Voice plan at 129.95 € a month the number and 200 call minutes are included.

**Does it pick up in the evening and on Sundays too?** Yes. The AI phone assistant for beauty salons has no opening hours. You decide when it takes over: always, only when nobody picks up, or only outside opening hours. Then it knows the studio is closed and doesn't refer callers to you.

**What does an AI phone assistant cost?** On the market, between roughly 30 € and several hundred euros a month, depending on whether billing is per minute, per call or a flat rate, and whether the phone number costs extra. At terminio.ai the AI phone assistant for beauty salons is included in Pro Voice: 129.99 € a month, German number and 200 call minutes included, every further minute 0.25 €. No setup fee, cancel monthly.

**Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for beauty salons comes with Pro Voice, with no setup fee and no minimum term, cancel monthly.

**What can an AI phone assistant do?** It answers while you're in the treatment room, greets callers with the name of your business and deals with the request: it asks facial or waxing, checks free slots in your calendar, books, moves and cancels. It knows how long a facial takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)
