# AI phone assistant for coaches Source: https://terminio.ai/en/branchen/coaches-and-counsellors/ai-phone-assistant AI phone assistant for coaches and counsellors: answers while your door is shut, asks first session or follow-up and books. German number and 200 minutes included. Answers while you're in a session, asks first session or follow-up, in person or online, and books the slot. An AI phone assistant for coaches and counsellors answers calls while your door is shut for a session: it asks first session or follow-up, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes. ## One call. And the room stays calm. - Booked online, booked by phone: one calendar. Some people would rather book quietly in the evening through your link: first session or follow-up, in person or online, pick a time, no account. Whoever would rather call gets the assistant. Both land in the same practice calendar in the same minute. - Prices on the phone. Payment up front for the first session. If someone asks what a first session costs, the assistant tells them, or says it depends on the work. You decide. Payment up front you set per service: for the first session through Stripe, nothing for ongoing sessions. - Picks up while the door is shut. Mid-session or after hours, the assistant answers with your name and your greeting, in a calm tone. It books appointments and takes messages, nothing more. It doesn't counsel: anyone who needs help now is referred to you or to the emergency numbers. - Booked by phone, confirmed on WhatsApp. An appointment the assistant books runs like every online booking: WhatsApp confirmation straight away, a reminder before the session, from your number, in your words, without a word about what it's for. Whoever can't make it writes back, and the hour opens up again. - It knows when you're free. And when you're not. The assistant looks at your practice calendar live: in person and online, evening slots, breaks between sessions. A first session only gets an hour that is really free, couples counselling ninety minutes. When a colleague joins, it books her on request. - Every call in the app. On the wrist too. After every call you get a push message with summary, outcome and duration. Callbacks land in a list of their own. Web app at the desk, app on iPhone and Android, smartwatch on the wrist: you read up once the session is over. ## Common questions **What happens if the phone rings while I'm in the middle of a session?** You don't pick up, and after the ring the AI phone assistant takes over. It answers with your practice's name and your greeting, asks first session or follow-up, in person or online, checks free slots and books. Afterwards the summary is in the app. You read it once the door is open again. **Can the assistant counsel clients or answer questions about their issue?** No, and it doesn't try. The AI phone assistant for coaching books appointments, takes messages and passes on only the answers you have stored, say on directions or payment. If a call sounds acute, it stops booking, puts the caller through to you or gives the emergency numbers, whichever you have set. **How does it know whether someone wants to come in person or online?** It knows your services with duration and price, exactly as you set them up: first session, coaching session, couples counselling, online session. It asks, only offers times where the hour plus the break afterwards are free, and the confirmation says whether it's in person or by video. **Do I need a new phone number for the AI phone assistant?** No. You get a German phone number from terminio, and your existing number stays on your website and on Google. You only set a call forward, for example for when you don't pick up. In the Pro Voice plan the number is included, with 200 call minutes a month. **How discreet is a call with the assistant?** It asks for a name, a mobile number and a preferred time, not for the reason. The summary holds the outcome and the duration, the data sits on servers in the EU, and nobody sees your calendar but you. Whoever wants to be contacted on their mobile only says so, and the assistant notes it. **Does it pick up in the evening and at the weekend, when the practice is closed?** Yes. The AI phone assistant for coaching and counselling has no opening hours. You decide when it takes over: always, only when you don't pick up, or only outside your hours. Then it knows the practice is closed, doesn't refer callers to you and still books the evening slot after 6 pm. **What does an AI phone assistant cost?** On the market, between roughly 30 € and several hundred euros a month, depending on whether billing is per minute, per call or a flat rate, and whether the phone number costs extra. At terminio.ai the AI phone assistant for coaches and counsellors is included in Pro Voice: 129.99 € a month, German number and 200 call minutes included, every further minute 0.25 €. No setup fee, cancel monthly. **Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for coaches and counsellors comes with Pro Voice, with no setup fee and no minimum term, cancel monthly. **What can an AI phone assistant do?** It answers while your door is shut for a session, greets callers with the name of your business and deals with the request: it asks first session or follow-up, checks free slots in your calendar, books, moves and cancels. It knows how long a first session takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.