# WhatsApp reminders for coaches & counsellors

Source: https://terminio.ai/en/branchen/coaches-and-counsellors/whatsapp-reminders

WhatsApp appointment reminders for coaches: confirmation on every booking, a reminder before the session, from your number. No cost per message.

Confirmation on every booking, a reminder before the session, from your number, not a word about the issue.

## One message beforehand. And the hour is full.

- Booked is the start. The reminder follows on its own. Whether a client books through your link in the evening, first session or follow-up, in person or online, or you enter the next appointment yourself: every booking sends the confirmation, and the reminders are scheduled. No account, no app, no typing.
- Reminded. And with payment up front, doubly safe. For a first session with payment up front through Stripe, your cancellation rule is already in the confirmation. The reminder before it names time and practice, and whoever can't make it cancels through the link before the deadline. The hour opens up again straight away.
- Booked by phone. Confirmed on WhatsApp. Appointments the AI phone assistant takes while you're in a session run like every other booking: confirmation straight away, a reminder before the appointment. Whoever called because they didn't want to type still gets the WhatsApp with date and time.
- From your number. In your words. You connect your WhatsApp by QR code, and terminio writes from your number. A week before, 24 hours before, 2 hours before or your own time, each with its own text. Time and practice are in it, the issue isn't. Replies land in your chat.
- Status on every appointment. The rhythm holds. In the practice calendar every session shows whether the reminder is out: sent, scheduled or failed. If someone cancels through the link, the regular hour is free again straight away. And when a colleague joins, her reminders run from her own calendar.
- You see what went out. On the wrist too. Web app at the desk, app on iPhone and Android, the next appointment on the smartwatch. If you want, your own phone reminds you before every session, even offline. One account for your practice, the same picture everywhere, hosted in the EU.

## Common questions

**What does the reminder my clients get say?** Only what they need: name, date, time and practice, in your words. The issue isn't in it, and the service only if you want it. While writing you see the message as it arrives. WhatsApp appointment reminders for coaching stay as short and discreet as a message from you.

**Does the message come from my number or from terminio?** From yours. You connect your WhatsApp in the app by QR code, and your number stays your number. Clients see the chat they already have with you, and whoever wants to move a session replies right there. Nothing lands in spam.

**When should I remind before a session?** You set the sequence: a week before, 24 hours before, 2 hours before or a time of your own, each reminder switched on and off separately. The day before is the most effective message against forgotten appointments. The last one arrives when the client is looking at their phone anyway.

**What happens with cancellations and my 24-hour rule?** Your cancellation rule is in every confirmation. Whoever can't make it cancels or moves the session through the link in the WhatsApp, and the slot is free again straight away. With payment up front, the deadline applies to the money too. Before the deadline it costs nothing, after it your rule applies.

**How many reminders are included in the price?** The Free plan includes five reminders a month, from Pro they are unlimited, with a seven-day free trial and monthly cancellation. There is no cost per message, no SMS fees, no credit to top up. For a practice with fixed weekly sessions that means every session reminded, without counting.

**How do I see whether the reminder arrived?** Every appointment in the calendar shows the status: sent, scheduled or failed. No checking the chat, no writing again. Before you go live, you send a test message to your next appointments. So WhatsApp appointment reminders for your coaching practice look the way you want from the start.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.