# AI phone assistant for dental practices Source: https://terminio.ai/en/branchen/dental-practices/ai-phone-assistant AI phone assistant for dental practices: answers while the drill is running, books cleanings and check-ups, puts patients in pain through. German number and 200 minutes included. Answers while reception is scanning a card: books cleanings and check-ups, puts patients in pain straight through. An AI phone assistant for dental practices answers calls while the drill is running: it asks cleaning, check-up or pain, puts patients in pain straight through, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes. ## One call. And everything that follows. - Book online or ring. Same calendar. Patients who prefer typing book on your page in the evening: cleaning or check-up, dentist, time, done. Patients who prefer ringing get the same free slots from the assistant. Both land in the same practice calendar, no account, no holding in the morning. - Prices on the phone. Payment at booking. If someone asks for a price, the assistant tells them, if you allow it, or says it depends on the work. If a service has a price, customers booking online can pay it right away through Stripe; anyone who would rather pay on site books without payment. - Answers while both hands are in a mouth. Around the clock, in German, with your greeting. It asks whether it's a cleaning, a check-up or pain, checks your calendar and books only what is really free. Patients in pain it puts through to the practice at once or puts at the top of the callback list. No medical advice. - Booked on the phone, confirmed on WhatsApp. Whatever the assistant books, terminio confirms on WhatsApp straight away, from your number, in your words. The reminder follows the day before, like on any other booking. Whoever can't make it writes back, and the chair is freed for the next patient. - With Dr Lehmann or with the hygienist? The assistant knows who does what: it books the cleaning with the hygienist and the check-up with the dentist, each within their own hours. If a caller asks for Dr Nowak, it books exactly her. Everyone sees their own calendar, reception sees all of them. - Every call in the app. After every call the summary sits in the app: outcome, duration, call-back request. Callbacks land in their own list. The web app shows the same picture everywhere; apps for iPhone and Android and a smartwatch app are coming soon. ## Common questions **What does the AI phone assistant do when someone rings with toothache?** It recognises the request, stops normal booking and does what you have set: put the caller through to the practice at once, or put name, number and complaint at the top of the callback list as urgent. It does not advise, it does not diagnose, and it promises no treatment. **When does the assistant answer, and when does reception?** You decide. Either reception rings first and the AI phone assistant takes over when nobody picks up. Or it answers outside surgery hours, in the evening and at weekends. Or always. You set the call forwarding with a key sequence or with your phone provider, and your practice number stays. **Does it book the cleaning with the right person?** Yes. You set who does which service: cleanings with the hygienist, check-ups and treatment with the dentists. The assistant only offers slots that are really free with the right person, and it knows a cleaning takes sixty minutes. **Can the AI phone assistant move or cancel appointments?** Yes. Changes and cancellations it handles directly in the practice calendar, just like new bookings. The freed chair is available again straight away, online and on the phone, and the patient gets the new time confirmed on WhatsApp. **Does the assistant understand older patients or dialect?** It speaks German with a natural voice and understands common accents. With a strong dialect it politely asks the caller to repeat. If it gets stuck, it puts the call through to reception or takes name, number and request for a callback. That lands in the app under your callbacks. **What does the AI phone assistant cost for my dental practice?** The AI phone assistant is part of Pro Voice, with a German phone number and 200 call minutes a month, every further minute 0.25 euros. One price for the whole practice, not per practitioner. Pro Voice starts without a trial, because the number and the minutes are ready straight away, and can be cancelled monthly. **Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for dental practices comes with Pro Voice, with no setup fee and no minimum term, cancel monthly. **What can an AI phone assistant do?** It answers while the drill is running, greets callers with the name of your business and deals with the request: it asks cleaning, check-up or pain, puts patients in pain straight through, checks free slots in your calendar, books, moves and cancels. It knows how long a professional cleaning takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)