# Online booking for dental practices

Source: https://terminio.ai/en/branchen/dental-practices/online-booking

Online booking for dental practices: patients pick a cleaning or a check-up, a dentist and a time, no account, no holding. Every booking lands in your calendar.

Patients book a cleaning or a check-up on your page in the evening, no account, no holding in the morning.

## Your page. Your calendar. Your rules.

- Cleaning, check-up, whitening: three taps. Patients open your link, pick a service, a dentist and a free time, enter name and mobile number, done. No account. The link sits on the practice website, in the Google profile, in the answerphone message and as a QR code at reception.
- Cleaning booked online, paid online. For self-pay services you decide per service: deposit, full price or at reception. Professional cleaning and whitening are paid at booking, by card, Apple Pay or Google Pay, secure through Stripe. Whoever has paid is in the chair at half past two.
- Those who prefer to ring book too. Not every patient types. The AI phone assistant answers while reception is scanning a card, names the same free slots as your booking page and writes the appointment into the same calendar. Patients in pain it puts straight through; medical advice it does not give.
- Booked means confirmed. Every online booking triggers a WhatsApp confirmation straight away, from your number, with service, date and time. The reminder follows the day before. Whoever cancels frees the chair, and the time is back online for the next patient.
- Dentist and hygienist, each their own hours. Dr Lehmann in the mornings, Dr Nowak in the afternoons, the hygienist on Tuesdays and Thursdays: terminio works the free slots out per person, and the booking page shows only what is really free. Cleanings land with the hygienist automatically.
- The booking is there before the computer wakes up. Web app at reception, app for iPhone and Android, the smartwatch shows the next patient. Every booking appears everywhere at once, one account for the whole practice, the same picture on every device. Hosted in the EU, data processing agreement included.

## Common questions

**How does the booking link reach my patients?** You get a link like terminio.ai/zahnarzt-dr-lehmann. It goes on the practice website, into the Google profile, into the answerphone message and onto a QR code at reception. And into the hygiene recall on WhatsApp, so the next cleaning is booked straight away.

**Does online booking tell insured and self-pay services apart?** Yes. You set up every service on its own, with duration, price and prepayment: the check-up without a price and without payment, the professional cleaning with sixty minutes and prepayment, if you want. Patients see at booking what applies to their service.

**What happens when a patient cancels at short notice?** They reply to the WhatsApp reminder, straight into your chat, and reception frees the time. It reappears on the booking page at once, and the next patient books it. So the chair doesn't stay empty, and nobody at reception has to ring around.

**How does terminio work out my practice's free slots?** From what you set up: hours per practitioner, duration per service, existing appointments. A cleaning gets sixty minutes, a check-up twenty. The booking page shows only slots that are really free, and whatever is booked on the phone disappears online at once. There are no double bookings.

**Does online booking run alongside my dental software?** Yes, alongside it, not inside it. Billing, notes and patient records stay in your practice software. terminio.ai handles appointments, reminders and the phone, like a second screen at reception. It stores name, mobile number and appointment, on servers in the EU, data processing agreement included.

**What does online booking cost for a dental practice?** The booking page with calendar is free on the Free plan, with up to 50 bookings a month and unlimited practitioners and services. Pro unlocks unlimited bookings, your own branding and statistics, seven days free to try, cancel monthly. There is no setup fee.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.