# AI phone assistant for estate agents Source: https://terminio.ai/en/branchen/estate-agents/ai-phone-assistant AI phone assistant for estate agents: answers while you're at a property, asks which listing and books the viewing. German number and 200 minutes included. Answers while you're at a property, asks which listing it's about, checks free slots and books the viewing. An AI phone assistant for estate agents answers calls while you're at a property: it asks which listing, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes. ## One call. And the viewing carries on. - Booked online, booked by phone: one calendar. Whoever sees the listing books in the evening through your link: pick the property, pick a Saturday slot, name and mobile number, no account. Whoever would rather call gets the assistant. Both land in the same agency calendar in the same minute. - Prices on the phone. A deposit on the valuation, if you want one. If an owner asks what the valuation costs, the assistant tells them, or says it depends on the property. You decide. The viewing stays without a price; the deposit on the valuation you set per service, securely through Stripe. - Picks up while you've got the keys in your hand. Mid-viewing, in the car between two properties or after hours, the assistant answers with your agency's name and your greeting. It asks which listing it's about, checks free slots, books and takes messages. What you haven't stored, it doesn't say. - Booked by phone, confirmed on WhatsApp. A viewing the assistant books runs like every online booking: WhatsApp confirmation straight away, a reminder before the appointment with address and time, from your number, in your words. Whoever can't make it writes back, and the Saturday slot is free again. - It knows which agent is free when. The assistant looks at the whole agency's calendar live: several colleagues, notary and hand-over dates. A viewing gets thirty minutes, a valuation an hour, only where there is really room. If the caller asks for the agent they know, it books exactly them. - Every call in the app. On the wrist too. After every call you get a push message with summary, outcome and duration. Call-backs land in a list of their own, like the owner who wants his terraced house valued. Web app at the desk, app on iPhone and Android, smartwatch at the property. ## Common questions **What happens if the phone rings while I'm in the middle of a viewing?** You don't pick up, and after the ring the AI phone assistant takes over. It answers with your agency's name and your greeting, asks which listing it's about, checks free slots and writes the viewing into your calendar. You read the summary once the prospects have left. **How does it know which flat the caller means?** It knows your services exactly as you set them up: a viewing per property, valuation, sales and lettings consultation, hand-over. If it isn't clear, it asks, the three-bedroom flat in the Neustadt or the two-bedroom by the river, and only offers the slots you have released for that property. **Does the assistant quote asking prices or rents over the phone?** Only what you have stored. The AI phone assistant for estate agents books appointments, answers questions about the address, directions and opening hours, and takes messages. Negotiations, financing questions or details about the property reach you as a call-back, with name, number and request. What isn't stored, it doesn't say. **Do I need a new phone number for the AI phone assistant?** No. You get a German phone number from terminio, and your existing one stays in the brochure, the portal listing and on the board outside the property. You only set a call forward, for example for when you don't pick up. In the Pro Voice plan the number is included, with 200 call minutes a month. **An owner rings and wants their house valued. Can they do that?** Yes. The assistant tells a viewing from a valuation and books the owner into the right calendar, with sixty minutes instead of thirty. If they would rather have a call back, weekdays after 5 pm say, the assistant notes it, and you see it in the app under your call-backs. **Does it pick up in the evening and at the weekend too?** Yes. The AI phone assistant for estate agents has no opening hours. You decide when it takes over: always, only when you don't pick up, or only outside your hours. Then it knows the office is closed, doesn't refer callers to you and still books the viewing on Saturday at ten. **What does an AI phone assistant cost?** On the market, between roughly 30 € and several hundred euros a month, depending on whether billing is per minute, per call or a flat rate, and whether the phone number costs extra. At terminio.ai the AI phone assistant for estate agents is included in Pro Voice: 129.99 € a month, German number and 200 call minutes included, every further minute 0.25 €. No setup fee, cancel monthly. **Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for estate agents comes with Pro Voice, with no setup fee and no minimum term, cancel monthly. **What can an AI phone assistant do?** It answers while you're at a property, greets callers with the name of your business and deals with the request: it asks which listing, checks free slots in your calendar, books, moves and cancels. It knows how long a viewing takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.