# WhatsApp reminders for estate agents

Source: https://terminio.ai/en/branchen/estate-agents/whatsapp-reminders

WhatsApp appointment reminders for estate agents: confirmation on every booking, a reminder before the viewing, from your number. No cost per message.

Confirmation on every booking, a reminder before the viewing with address and time, from your number.

## One message beforehand. And the prospect is at the door.

- Booked is the start. The reminder follows on its own. Whether a prospect books through your link from the portal in the evening, picks a property and a slot, or you enter the hand-over yourself: every booking sends the confirmation, and the reminders are scheduled. No account, no app, no typing.
- Reminded. And paid up front if they like. The reminder arrives on WhatsApp from your number. If a service has a price, customers can also pay it right at booking through Stripe; anyone who would rather pay on site books without payment.
- Booked by phone. Confirmed on WhatsApp. Viewings the AI phone assistant takes while you're at a property run like every other booking: confirmation straight away, a reminder before the appointment. Whoever called because they didn't want to type still gets the WhatsApp with date, time and address.
- From your number. In your words. You connect your WhatsApp by QR code, and terminio writes from your number. A week before, 24 hours before, 2 hours before or your own time, each message with its own text: address, meeting point, time. Replies land in your chat.
- Status on every appointment. For every agent. In the calendar every viewing shows whether the reminder is out: sent, scheduled or failed. Every colleague has their own calendar, and their reminders run along on their own. Twelve Saturday appointments on a Friday evening: not one written by hand.
- Status on the appointment, on every device. Sent, scheduled, failed: the status of every reminder sits right on the appointment in the web app. Apps for iPhone and Android and a smartwatch app are coming soon.

## Common questions

**What does the reminder my prospects get say?** What they need: name, date, time and service, in your words, plus the property's address and the meeting point. While writing you see the message as it arrives. WhatsApp appointment reminders for estate agents read like a message from you, not like a portal email.

**Does the message come from my number or from terminio?** From yours. You connect your WhatsApp in the app by QR code, and your number stays your number. Prospects see the chat they already have with you, and whoever wants to move the viewing replies right there. Nothing lands in spam. Technically this is a linked device, not the official WhatsApp Business Platform; WhatsApp can restrict or ban numbers that send automated messages.

**When should I remind before a viewing?** You set the sequence: a week before, 24 hours before, 2 hours before or a time of your own, each reminder switched on and off separately. The day before is the most effective message against forgotten appointments. The last one arrives when the prospect is looking at their phone anyway, with the address in one line.

**What happens when a prospect cancels?** They write back, straight into your chat. You cancel the appointment in the app, the slot is free again at once, and the next prospect from the portal can book it. You don't drive to the property for nothing, and the no-shows in your agency get fewer, Saturday after Saturday.

**How many reminders are included in the price?** The Free plan includes five reminders a month, from Pro they are unlimited, with a seven-day free trial and monthly cancellation. There is no cost per message, no SMS fees, no credit to top up. For an agency with thirty enquiries on one listing that means every viewing reminded, without counting.

**How do I see whether the reminder arrived?** Every appointment in the calendar shows the status: sent, scheduled or failed. No checking the chat, no writing again. Before you go live, you send a test message to your next appointments. So WhatsApp appointment reminders for your agency look the way you want from the start.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)