# Online booking for financial advisers

Source: https://terminio.ai/en/branchen/financial-advisers

Online booking, WhatsApp reminders and a phone assistant that picks up while you're advising. For financial and insurance advisers, set up in ten minutes.

Book, remind, answer, keep track of annual reviews. While you're in a consultation. In the browser, apps coming soon.

## For you. And for your clients.

- Your page. Open around the clock. Whoever arrives through a referral or your website books after work in the evening: pick a topic, pick an adviser, in person or by video, pick a time, done. No account, no call back. In your design, with your logo.
- Paid up front. If customers want to. If a service has a price, customers can pay it right at booking, by card, Apple Pay or Google Pay. Anyone who would rather pay on site books without payment. Secure through Stripe.
- No call gets lost any more. The AI assistant answers while you're in a consultation: around the clock, in German. It asks what it's about and when suits, books and takes messages. It gives no financial or insurance advice; that stays with you.
- Reminds, with the paperwork in mind. Confirmation on every booking, a reminder before the appointment, with a note on statements, contracts and the video link, from your number, in your words. You don't type a single message.
- One calendar for the whole office. Several advisers, their own hours, their own specialisms: terminio works the free slots out from them. Clients book the adviser they know, the annual review gets its recall. Client records and reports included.
- At the desk, in the browser. Apps coming soon. Web app in the office. Coming soon: apps for iPhone and Android and the smartwatch for the next appointment without pulling out the phone in a client meeting. One account, the same picture everywhere. Database in the EU (Frankfurt).

## Common questions

**Can clients choose between an appointment in person and by video?** Yes. Per service you set whether it can be in person, by video or both. Clients choose when they book, the phone assistant asks, and the video link is in the confirmation and the reminder.

**Does the phone assistant advise my clients on the phone?** No. It books appointments, answers questions about opening hours and the address, and takes messages. Questions about contracts, products or investments are passed on to you as a call-back. Advice stays with you.

**How safe is my clients' data?** terminio.ai stores names, contact details and appointments, no portfolio balances and no contract details. Appointment data sits on servers in the EU (Frankfurt), transferred encrypted, with a data processing agreement. For the phone assistant, ElevenLabs (USA) processes the calls under standard contractual clauses.

**How do I keep track of the annual reviews?** You set a recall for the annual review. When it's due, terminio reminds you, and if you like the client gets an invitation with your booking link by WhatsApp.

**Can clients book the adviser they know?** Yes. Every adviser has their own calendar, their own hours and their own services. Clients choose who they want when they book, and the phone assistant remembers the request too.

**Our first consultation is free. Do I have to enter a price?** No. The price is optional per service. Enter 0 and the booking page simply shows no price. For other services you can still set a price that clients can pay online right away if they like.

**Does every WhatsApp reminder cost extra?** No. The Free plan includes five reminders a month, from Pro they are unlimited. There is no cost per message.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)