# AI phone assistant for lash studios

Source: https://terminio.ai/en/branchen/lash-and-brow-studios/ai-phone-assistant

AI phone assistant for lash studios: answers while you're mid-set, asks full set or infill, checks free slots and books. German number and 200 minutes included.

Answers while you're mid-set with the tweezers, asks full set or infill and books straight into your calendar.

An AI phone assistant for lash studios answers calls while you're mid-set: it asks full set or infill, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes.

## One call mid-set. And everything that hangs on it.

- Booked online, booked by phone: one studio calendar. Whoever would rather tap books through the link in your Instagram bio: full set, infill or lift, pick a time, no account. Whoever would rather call gets the assistant. Both land in the same calendar in the same minute, with no double booking.
- Prices on the phone. A deposit on full sets. If someone asks what a classic full set costs, the assistant tells them, or says it depends on the work. You decide. The deposit you set per service: on the two-hour full set through Stripe, nothing on the infill.
- Picks up while your client's eyes are closed. Set a call forward, done. When the line is busy, nobody picks up or the studio is closed, the assistant answers with your name and your greeting. It asks classic or volume, checks free slots live, books and summarises every call in the app.
- Booked by phone, confirmed on WhatsApp. An appointment the assistant books runs like any other booking: WhatsApp confirmation straight away, a reminder before the appointment, from your number, in your words. The note about coming without mascara fits in too. Whoever can't make it writes back.
- It knows where two hours are free. The assistant looks at your real studio calendar: working hours, breaks, the duration of every service. A full set only gets a slot where two hours are free, an infill fits into one. If everything is full, it notes the request for the waiting list.
- Every call in the app. On the wrist too. After every call you get a push message with a summary, the outcome and the duration. Callbacks land in their own list. Web app on the laptop, app on iPhone and Android, smartwatch by the bed: the same picture everywhere, without putting the tweezers down.

## Common questions

**What happens if the phone rings while I'm in the middle of a set?** You don't pick up, and after the ring the AI phone assistant takes over. It answers with your studio's name and your greeting, asks full set or infill, checks free slots and books. You read the summary in the app once your client opens her eyes again.

**Does it know a full set takes two hours and an infill one?** It knows your services with duration and price, exactly as you set them up. If someone asks for a classic full set, it only offers times where two hours are free. For a brow lift 45 minutes will do. It quotes prices if you allow that, or says it depends on the work.

**What does it do when a bride calls and wants a natural set the day before her wedding?** If the day is free, it books the full set right away. If you'd rather decide yourself, it takes name, number and reason as a callback: getting married Saturday in two weeks, would like a natural set. That lands in your callbacks in the app, and you ring back once the tweezers are down.

**Does it answer questions, like whether contact lenses can stay in for a lash lift?** Only what you have stored. Directions, parking, payment, vouchers, running late: those answers it passes on. A question about the treatment it shouldn't handle it passes to you or takes as a callback. What isn't stored, the AI phone assistant doesn't say.

**Do I need a new phone number for the assistant?** No. You get a German phone number from terminio, and your existing number stays in your Instagram bio and on Google. You only set a call forward, for example for when nobody picks up. In the Pro Voice plan the number and 200 call minutes are included, then 0.25 € a minute.

**I run the lash studio alone. Does it pick up in the evening and on Sundays too?** Yes. The AI phone assistant for lash studios has no opening hours. You decide when it takes over: always, only when nobody picks up, or only outside opening hours. Then it knows the studio is closed and doesn't refer callers to you. Alone in the studio, that is your reception.

**What does an AI phone assistant cost?** On the market, between roughly 30 € and several hundred euros a month, depending on whether billing is per minute, per call or a flat rate, and whether the phone number costs extra. At terminio.ai the AI phone assistant for lash studios is included in Pro Voice: 129.99 € a month, German number and 200 call minutes included, every further minute 0.25 €. No setup fee, cancel monthly.

**Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for lash studios comes with Pro Voice, with no setup fee and no minimum term, cancel monthly.

**What can an AI phone assistant do?** It answers while you're mid-set, greets callers with the name of your business and deals with the request: it asks full set or infill, checks free slots in your calendar, books, moves and cancels. It knows how long a new set takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.
