# WhatsApp reminders for lash studios

Source: https://terminio.ai/en/branchen/lash-and-brow-studios/whatsapp-reminders

WhatsApp appointment reminders for lash studios: confirmation on every booking, a reminder before the appointment, from your number. No cost per message.

Confirmation on booking, a reminder the day before with your no-mascara note, from your number, no typing.

## One message. And a full bed.

- Booked, and the confirmation is already out. As soon as a client has picked a full set, an infill or a lift and a time through your link, the WhatsApp with service, date and time goes out. No account, no app, within seconds. The appointment is confirmed from the first minute.
- Deposit plus reminder. Doubly safe. On the two-hour full set you take a deposit through Stripe, on the infill the reminder is enough. Both you set per service. Whoever has paid a deposit and been reminded is on the bed at ten, and the two hours don't stay empty.
- Booked by phone. Reminded all the same. When the AI phone assistant books an appointment while you're mid-set, the reminder runs along exactly as it does for every online booking. Confirmation straight away, reminder beforehand, status on the appointment. No channel falls through.
- Your number. Your tone. Your prep notes. Your WhatsApp, connected by QR code. A week before, 24 hours before, 2 hours before or a time of your own, every message with its own text. Room enough for: come without mascara, contact lenses out, patch test for new clients. No cost per message.
- Status on every appointment. And the invite to the next infill. In the studio calendar every appointment shows whether the reminder is out: sent, scheduled, failed. After the appointment the message invites your client to book the next infill, with your link. No checking, no rewriting, no sticky note by the bed.
- Reminds you too. On the wrist. If you want, your own phone reminds you before every appointment, even offline. The next client sits on the smartwatch, without putting the tweezers down. Web app, app, watch: one account, the same picture, even when the studio is just you.

## Common questions

**Do the messages come from my number or from a foreign one?** From yours. You connect your WhatsApp in the app with a QR code, and your number stays your number. Clients see the studio they know, and whoever can't make it replies straight into your chat instead of calling while you've got the tweezers in your hand.

**When should the reminder for a lash appointment go out?** The classic is 24 hours before, the most effective message against forgotten appointments. New clients who should drop in 48 hours ahead for a patch test get another one a week before. Add two hours before or a time of your own, every reminder switched on and off individually.

**Can I write into the reminder that clients should come without mascara?** Yes. You word the text once, the way you speak: please come without mascara, take your contact lenses out, new clients need a patch test. Name, date, time and service terminio fills in on sending. While writing you see the message the way it arrives for the client.

**What does a WhatsApp appointment reminder cost?** Nothing per message. The Free plan includes five reminders a month, from Pro they are unlimited. No SMS fees, no credit to top up. Pro you can try free for seven days and cancel monthly.

**Does terminio remind clients about the next infill too?** Yes. The message after the appointment invites them to book the next infill, with your link. Whoever comes every two to three weeks books the next hour before the gaps get too big. Anyone who turns up after four weeks needs a full set, which you set up as its own service.

**Does this really help against no-shows in a lash studio?** Every no-show is an empty bed that costs all the same: rent, the time held free, the lost two hours on a full set. A short WhatsApp appointment reminder beforehand brings most of them back. You set it up once, and from then on terminio writes.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.