# AI phone assistant for massage studios

Source: https://terminio.ai/en/branchen/massage-wellness/ai-phone-assistant

AI phone assistant for massage studios: answers while your hands are on the client, asks back or hot stone and books. German number and 200 minutes included.

Answers while your hands are on the client, asks back or hot stone and books straight into your calendar.

An AI phone assistant for massage studios answers calls while your hands are on the client: it asks back or hot stone, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes.

## One call. And the room stays quiet.

- Booked online, booked by phone: one calendar. Whoever would rather tap than call books through your link: pick a massage, pick a therapist, pick a time, no account. Whoever would rather call gets the assistant. Both land in the same studio calendar in the same minute, with no double booking.
- Prices on the phone. A deposit on ninety minutes. If someone asks what the hot-stone massage costs, the assistant tells them, or says it depends on the work. You decide. The deposit you set per service: on ninety minutes through Stripe, nothing on the half-hour back massage.
- Picks up while the phone in the room stays silent. When the line is busy, nobody picks up or the studio is closed, the assistant answers with your name and your greeting. It knows your services, checks free slots live, books and summarises every call in the app. Even in a one-person studio.
- Booked by phone, confirmed on WhatsApp. An appointment the assistant books runs like every online booking: WhatsApp confirmation straight away, a reminder before the appointment, from your number, in your words. Including the ninety minutes booked three weeks ago. Whoever can't make it writes back.
- It knows which table is free when. The assistant looks at the studio calendar: colleagues, rooms, the clean-up time to air the room and change the sheets. A hot-stone massage only gets a slot where ninety minutes plus the break are free. If someone asks for Elena, it tries to book her.
- Every call in the app. On the watch too. After every call you get a push message with a summary, the outcome and the duration. Callbacks land in their own list. Web app at reception, app on iPhone and Android, smartwatch on the wrist: you read up once the client is off the table.

## Common questions

**What happens if the phone rings while my hands are on the client?** You don't pick up, and after the ring the AI phone assistant takes over. It answers with your studio's name and your greeting, asks back or full body, checks free slots and books. Afterwards the summary is in the app. You read it once the client is off the table.

**Does it know hot stone takes ninety minutes and the room needs airing afterwards?** Yes. It knows your services with duration, price and clean-up time, exactly as you set them up. For the hot-stone massage it only offers times where ninety minutes plus the break to air the room and change the sheets are free. It quotes prices if you allow that.

**Can someone order a gift voucher over the phone?** You set vouchers up as a service of their own, so the assistant knows them. If someone asks about a voucher for two, it passes on the answers you have stored, say on price and collection. What isn't stored it doesn't say. If you want, it takes name and number for a callback.

**Do I need a new phone number for the AI phone assistant?** No. You get a German phone number from terminio, and your existing number stays on the business card and on Google. You only set a call forward, for example for when nobody picks up. In the Pro Voice plan the number is included, with 200 call minutes a month.

**Can callers ask for their therapist?** Yes, if you switch it on. The AI phone assistant for massage studios then tries to book exactly that colleague and looks at her calendar to do it. Switch it off and it names nobody, and you decide in the studio who takes the treatment.

**Does it pick up in the evening and at the weekend, when the studio is closed?** Yes. The AI phone assistant for massage studios has no opening hours. You decide when it takes over: always, only when nobody picks up, or only outside opening hours. Then it knows the studio is closed, doesn't refer callers to you and still books Saturday morning.

**What does an AI phone assistant cost?** On the market, between roughly 30 € and several hundred euros a month, depending on whether billing is per minute, per call or a flat rate, and whether the phone number costs extra. At terminio.ai the AI phone assistant for massage studios is included in Pro Voice: 129.99 € a month, German number and 200 call minutes included, every further minute 0.25 €. No setup fee, cancel monthly.

**Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for massage studios comes with Pro Voice, with no setup fee and no minimum term, cancel monthly.

**What can an AI phone assistant do?** It answers while your hands are on the client, greets callers with the name of your business and deals with the request: it asks back or hot stone, checks free slots in your calendar, books, moves and cancels. It knows how long a hot stone massage takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.
