# WhatsApp reminders for massage studios

Source: https://terminio.ai/en/branchen/massage-wellness/whatsapp-reminders

WhatsApp appointment reminders for massage studios: confirmation on every booking, a reminder beforehand, from your number. No cost per message.

Confirmation on booking, a reminder the day before, from your number. You don't type a single message.

## One message. And a table that stays taken.

- Booked, and the confirmation is already out. As soon as someone has picked massage, therapist and time through your link, the WhatsApp with service, date and time goes out. No account, no app, within seconds. Even the ninety minutes three weeks away are confirmed from the first minute.
- Deposit plus reminder. Doubly safe. On the ninety-minute hot-stone massage you take a deposit through Stripe, on the half-hour back massage the reminder is enough. Both you set per service. Whoever has paid a deposit and been reminded is on the table at ten.
- Booked by phone. Reminded all the same. When the AI phone assistant books an appointment while your hands are on the client, the reminder runs along exactly as it does for every online booking. Confirmation straight away, reminder beforehand, status on the appointment. No channel falls through.
- Your number. Your tone. Your timing. You connect your WhatsApp with a QR code. A week before, 24 hours before, 2 hours before or a time of your own, every message with its own text. Whoever can't make it writes back, straight into your chat. No cost per message.
- Status on every appointment. For every therapist. In the studio calendar every appointment shows whether the reminder is out: sent, scheduled, failed. Every colleague sees it on her own treatments. No checking, no rewriting, no sticky note at reception.
- Reminds you too. On the watch. If you want, your own phone reminds you before every appointment, even offline. The next appointment sits on the smartwatch, without bringing the phone into the treatment room. Web app, app, watch: one account, the same picture, home visits included.

## Common questions

**Do the messages come from my number or from a stranger's?** From yours. You connect your WhatsApp in the app with a QR code, and your number stays your number. Clients see the studio they know, and whoever can't make it replies straight into your chat instead of calling into the treatment room.

**When should the reminder for a massage go out?** The classic is 24 hours before, the most effective message against forgotten appointments. For the ninety minutes booked weeks ago, a week before is worth adding. Two hours before or a time of your own work too, every reminder switched on and off individually.

**Can the reminder ask the client to arrive ten minutes early?** Yes. You write the text once, the way you speak, for example asking clients to come ten minutes early so the treatment starts on time. Name, date, time and service terminio fills in when sending. Every reminder has its own text.

**Do I have to type for every appointment myself?** No. As soon as an appointment is in the calendar, whether online, through the phone assistant or entered by you at reception, terminio writes. You only see in the calendar what has gone out. WhatsApp appointment reminders for massage studios run while you treat.

**How do I know the reminder arrived?** In the calendar every appointment shows the status: sent, scheduled or failed. While writing you see the message exactly as it reaches the client, and test messages go to your next real appointments.

**Does this really help against no-shows in the studio?** Every no-show is an empty table that costs anyway: rent, the room, the lost ninety minutes. A short WhatsApp appointment reminder beforehand brings most of them back. The Free plan includes five a month, from Pro they are unlimited, with no cost per message.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.