# WhatsApp reminders for massage studios

Source: https://terminio.ai/en/branchen/massage-wellness/whatsapp-reminders

WhatsApp appointment reminders for massage studios: confirmation on every booking, a reminder beforehand, from your number. No cost per message.

Confirmation on booking, a reminder the day before, from your number. You don't type a single message.

## One message. And a table that stays taken.

- Booked, and the confirmation is already out. As soon as someone has picked massage, therapist and time through your link, the WhatsApp with service, date and time goes out. No account, no app, within seconds. Even the ninety minutes three weeks away are confirmed from the first minute.
- Reminded. And paid up front if they like. The reminder arrives on WhatsApp from your number. If a service has a price, customers can also pay it right at booking through Stripe; anyone who would rather pay on site books without payment.
- Booked by phone. Reminded all the same. When the AI phone assistant books an appointment while your hands are on the client, the reminder runs along exactly as it does for every online booking. Confirmation straight away, reminder beforehand, status on the appointment. No channel falls through.
- Your number. Your tone. Your timing. You connect your WhatsApp with a QR code. A week before, 24 hours before, 2 hours before or a time of your own, every message with its own text. Whoever can't make it writes back, straight into your chat. No cost per message.
- Status on every appointment. For every therapist. In the studio calendar every appointment shows whether the reminder is out: sent, scheduled, failed. Every colleague sees it on her own treatments. No checking, no rewriting, no sticky note at reception.
- Status on the appointment, on every device. Sent, scheduled, failed: the status of every reminder sits right on the appointment in the web app. Apps for iPhone and Android and a smartwatch app are coming soon.

## Common questions

**Do the messages come from my number or from a stranger's?** From yours. You connect your WhatsApp in the app with a QR code, and your number stays your number. Clients see the studio they know, and whoever can't make it replies straight into your chat instead of calling into the treatment room. Technically this is a linked device, not the official WhatsApp Business Platform; WhatsApp can restrict or ban numbers that send automated messages.

**When should the reminder for a massage go out?** The classic is 24 hours before, the most effective message against forgotten appointments. For the ninety minutes booked weeks ago, a week before is worth adding. Two hours before or a time of your own work too, every reminder switched on and off individually.

**Can the reminder ask the client to arrive ten minutes early?** Yes. You write the text once, the way you speak, for example asking clients to come ten minutes early so the treatment starts on time. Name, date, time and service terminio fills in when sending. Every reminder has its own text.

**Do I have to type for every appointment myself?** No. As soon as an appointment is in the calendar, whether online, through the phone assistant or entered by you at reception, terminio writes. You only see in the calendar what has gone out. WhatsApp appointment reminders for massage studios run while you treat.

**How do I know the reminder arrived?** In the calendar every appointment shows the status: sent, scheduled or failed. While writing you see the message exactly as it reaches the client, and test messages go to your next real appointments.

**Does this really help against no-shows in the studio?** Every no-show is an empty table that costs anyway: rent, the room, the lost ninety minutes. A short WhatsApp appointment reminder beforehand brings most of them back. The Free plan includes five a month, from Pro they are unlimited, with no cost per message.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)
