# AI phone assistant for naturopaths Source: https://terminio.ai/en/branchen/naturopaths/ai-phone-assistant AI phone assistant for naturopaths: answers while you sit in a consultation, books into your calendar and summarises every call. German number, 200 minutes included. Answers while your phone is off during a consultation. Books into your calendar, summarises every call. An AI phone assistant for naturopaths answers calls while you're in a consultation: it asks first consultation or follow-up, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes. ## The phone rings. You stay with your patient. - Call or link. Both land in the same calendar. What the assistant books on the phone sits in the same calendar as the bookings from your link on the website or Google profile. Whoever has thought it over books online, whoever prefers to talk calls. Neither needs an account or you on the line. - First consultation paid up front. Prices only if you allow it. Per service you decide: deposit, full price or pay in the practice. Your patients pay for themselves, so the first consultation is paid in advance, by card, Apple Pay or Google Pay, secure through Stripe. Whether the assistant names prices is up to you. - First visit or follow-up? It asks. The AI phone assistant answers with your practice's name, asks whether it is a first consultation or a follow-up treatment and checks your calendar live. A first consultation it only offers where ninety minutes are free in one go. Around the clock, in German. - Booked on the phone, confirmed on WhatsApp. As soon as the assistant has entered the appointment, the confirmation goes out on WhatsApp, from your number, in your words. The reminder follows the day before, asking the patient to bring previous findings and their list of medication. You type none of it. - Evening slots, breaks, a colleague. It knows your calendar. Treatment hours, evening appointments and the break between two consultations: the assistant only offers what is really free, and there are no double bookings. If a colleague joins, she has her own calendar, and callers may ask which of you they would like to see. - Every call summarised. Read after the treatment. After every call the app holds a summary with outcome and duration, plus a push notification. Once the consultation is over you read in peace what you missed: on the web at the desk, on iPhone and Android, the next patient on your watch. ## Common questions **What happens when someone calls while I am in a first consultation?** Your phone forwards as soon as you are busy or do not pick up. The AI phone assistant answers with your practice's name, asks whether it is a first visit or a follow-up, checks free slots and enters the appointment in your calendar. After the consultation you read the summary in the app. **Would it offer a first consultation in a thirty-minute gap?** No. The assistant looks at your calendar live and only offers times that are really free. A ninety-minute first consultation it names only where ninety minutes are free in one go, a forty-five-minute acupuncture only where forty-five are. There are no double bookings. **What does it say when a caller describes their symptoms?** It listens, gives no medical advice and notes the question down for you. If a call sounds urgent, it stops booking and puts the caller through to the practice straight away or gives the emergency number, whichever you have set. Directions, parking and payment it answers from your details. **Does it take every call, or only when I do not pick up?** You choose: always, only when nobody picks up, or outside opening hours. If you run the practice on your own, always is the simplest choice, and the phone never rings in the treatment room at all. Evenings, Sundays and public holidays the assistant has no opening hours. **Do I need a new practice number for the AI phone assistant?** No. In the Pro Voice plan you get a German number from terminio on top, your practice number stays as it is. A key sequence on the mobile sets the forwarding, on a landline you set it with your provider. After a test call your practice is reachable. **What does the AI phone assistant cost a naturopath?** It is part of the Pro Voice plan, with a German number and 200 call minutes a month. Every further minute costs €0.25, and you see the usage in the app under Phone. Everything from Pro is included, cancel monthly, no setup fee. **Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for naturopaths comes with Pro Voice, with no setup fee and no minimum term, cancel monthly. **What can an AI phone assistant do?** It answers while you're in a consultation, greets callers with the name of your business and deals with the request: it asks first consultation or follow-up, checks free slots in your calendar, books, moves and cancels. It knows how long a first consultation takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.