# WhatsApp reminders for naturopaths Source: https://terminio.ai/en/branchen/naturopaths/whatsapp-reminders WhatsApp reminders for naturopaths: confirmation on every booking, a reminder the day before, from your own number. No cost per message, no empty hour. Confirmation on every booking, a reminder the day before, from your number, in your words. You type nothing. ## Reminds before the hour stays empty. - Booked online, confirmed at once. When a patient books through your page in the evening, the confirmation goes out on WhatsApp within seconds: service, date, time. No account, no app on their side. The appointment is in the calendar, the reminder before the first consultation already scheduled. - Reminded. And paid up front if they like. The reminder arrives on WhatsApp from your number. If a service has a price, customers can also pay it right at booking through Stripe; anyone who would rather pay on site books without payment. - Booked on the phone, reminded on WhatsApp. What the AI phone assistant books while your phone is off during a consultation runs through the same sequence as every online booking: confirmation at once, reminder beforehand. The caller gets their message without you having to think of it after the treatment. - From your number. Asking for their findings. You connect your WhatsApp by QR code in the app and set the sequence: a week, 24 hours, 2 hours before or your own times. Name, date, time and service terminio fills in, the request to bring findings and medication you write in once. - Whoever cancels frees ninety minutes. Whoever answers the reminder with a cancellation frees the time before it goes to waste, and it is back online for booking at once. In the calendar you see at every appointment whether the reminder was sent, is scheduled or failed. No checking, no chasing. - Status on the appointment, on every device. Sent, scheduled, failed: the status of every reminder sits right on the appointment in the web app. Apps for iPhone and Android and a smartwatch app are coming soon. ## Common questions **When does a patient get the reminder before a first consultation?** Whenever you want. You set the sequence: a week before, 24 hours before, 2 hours before or a time of your own, each reminder with its own text and switchable on its own. The WhatsApp reminder the day before is the most effective one against forgotten appointments, especially for ninety minutes. **Does the message come from my practice number or from terminio?** From your number. You connect your WhatsApp by QR code in the app, and your number stays your number. The message comes from the practice, and whoever cannot make it writes straight back into your chat, not to some unknown number. Technically this is a linked device, not the official WhatsApp Business Platform; WhatsApp can restrict or ban numbers that send automated messages. **Can I ask for previous findings and the list of medication in the reminder?** Yes. You write the text once, the way you speak in the practice, and terminio fills in name, date, time and service when it sends. While writing you see the preview the way it arrives with the patient, and a test message goes to real appointments. **What happens when a patient answers the reminder with a cancellation?** The cancellation lands in your WhatsApp chat, and the ninety minutes are back online for booking at once, before they go to waste. You set your own cancellation terms. The booking page has no dedicated cancellation notice, so write them into the description of the service, which patients see before booking, and also into your reminder. If the first consultation has a price, patients can pay it online right away if they like. **What is in the message, and what does terminio store for it?** The message holds what you put in it: name, date, time, service and your text. terminio.ai stores name, mobile number and appointment, no case history, no findings, no records, on servers in the EU (Frankfurt). Data processing agreement included, also for a naturopath working alone. **What do WhatsApp reminders cost a naturopath?** The Free plan includes five reminders a month, from Pro they are unlimited. There is no cost per message, no SMS fees and no credit to top up. Pro you can try free for seven days, cancel monthly. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)