# AI phone assistant for gyms

Source: https://terminio.ai/en/branchen/personal-trainers/ai-phone-assistant

AI phone assistant for gyms & personal trainers: answers while you're on the floor, asks trial or personal training and books. German number, 200 minutes included.

Answers while you're at the bench, asks trial or personal training and books into your gym calendar.

An AI phone assistant for gyms and personal trainers answers calls while you're on the gym floor: it asks trial or personal training, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes.

## One call on the floor. And what comes of it.

- Booked online, booked by phone: one gym calendar. Whoever would rather tap books through your link: pick a session, pick a trainer, pick a time, no account. Whoever would rather call gets the assistant. Both land in the same calendar in the same minute. The system prevents the same slot from being given out twice.
- Prices on the phone. Payment at booking. If someone asks for a price, the assistant tells them, if you allow it, or says it depends on the work. If a service has a price, customers booking online can pay it right away through Stripe; anyone who would rather pay on site books without payment.
- Picks up while you're on the floor. Set a call forward, done. When the line is busy, nobody picks up or the gym is closed, the assistant answers with your name and your greeting. It knows your services, checks free slots live, books and summarises every call in the app.
- Booked by phone, confirmed on WhatsApp. A session the assistant books runs like any other booking: WhatsApp confirmation straight away, a reminder before the workout, from your number, in your words. Whoever can't make seven after all writes back, straight into your chat.
- It knows which trainer is free when. The assistant looks at the real gym calendar: shifts, trainers, the duration of every service. Personal training only gets a slot where a full hour is free, the class only while places are open. If someone asks for Tom, it tries to book exactly him.
- Every call in the app. After every call the summary sits in the app: outcome, duration, call-back request. Callbacks land in their own list. The web app shows the same picture everywhere; apps for iPhone and Android and a smartwatch app are coming soon.

## Common questions

**What happens if I'm spotting a client at the bench and the phone rings?** You don't pick up, and after the ring the AI phone assistant takes over. It answers with your gym's name and your greeting, asks trial session or personal training, checks free slots and books. After the call the summary is in the app. You read it after the set.

**Does it know the difference between a trial session and personal training?** It knows your services with duration and price, exactly as you set them up: personal training an hour, a trial session 45 minutes, the small-group class with six places. It only offers times that fit. It quotes prices if you allow that, or says it depends on the work.

**Can callers ask for their favourite trainer?** Yes, if you switch it on. Every trainer has their own calendar, and the assistant tries to book exactly that person. Switch it off and it names nobody, and you decide in the gym who takes the session.

**What does it do with a question about a ten-session package for two people?** If the package is set up as a service, it quotes the package price on request and books the first session. Requests it shouldn't handle it passes on to you, or takes name, number and reason. That lands in the app under your callbacks, and you call back after the session.

**Do I need a new phone number for the AI phone assistant?** No. You get a German phone number from terminio, and your existing number stays at the desk, on Instagram and on Google. You only set a call forward, for example for when nobody picks up. In the Pro Voice plan the number is included, with 200 call minutes a month.

**Does it pick up at six in the morning and on Sundays too?** Yes. The AI phone assistant for gyms has no opening hours. You decide when it takes over: always, only when nobody picks up, or only outside opening hours. Whoever calls before the early shift still gets their session, and you see it in the app when you unlock the door.

**What does an AI phone assistant cost?** On the market, between roughly 30 € and several hundred euros a month, depending on whether billing is per minute, per call or a flat rate, and whether the phone number costs extra. At terminio.ai the AI phone assistant for gyms and personal trainers is included in Pro Voice: 129.99 € a month, German number and 200 call minutes included, every further minute 0.25 €. No setup fee, cancel monthly.

**Is there a free AI phone assistant?** A permanently free one hardly exists, because the phone number and the call minutes cost the provider money. What does exist is a free start: at terminio.ai you begin on Free without payment details, with a booking page, a calendar and the app. The AI phone assistant for gyms and personal trainers comes with Pro Voice, with no setup fee and no minimum term, cancel monthly.

**What can an AI phone assistant do?** It answers while you're on the gym floor, greets callers with the name of your business and deals with the request: it asks trial or personal training, checks free slots in your calendar, books, moves and cancels. It knows how long a trial session takes and only offers gaps that fit. Anything it shouldn't handle it forwards to you or takes down as a callback with name, number and reason. After every call there is a summary in the app.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)
