# WhatsApp reminders for gyms & trainers Source: https://terminio.ai/en/branchen/personal-trainers/whatsapp-reminders WhatsApp appointment reminders for gyms: confirmation on every booking, a reminder before the session, from your number. No cost per message. Confirmation on booking, a reminder before the session, from your number. You don't type a single message. ## One message. And a full session. - Booked, and the confirmation is already out. As soon as someone has picked session, trainer and time through your link, the WhatsApp with service, date and time goes out. No account, no app, within seconds. The Thursday seven o'clock trial session is confirmed from the first minute. - Reminded. And paid up front if they like. The reminder arrives on WhatsApp from your number. If a service has a price, customers can also pay it right at booking through Stripe; anyone who would rather pay on site books without payment. - Booked by phone. Reminded all the same. When the AI phone assistant books a session while you're at the bench, the reminder runs along exactly as it does for every online booking. Confirmation straight away, reminder beforehand, status on the appointment. No channel falls through. - Your number. Your tone. Your timing. You connect your WhatsApp with a QR code. A week before, 24 hours before, 2 hours before or a time of your own, every message with its own text. Whoever can't make it writes back, straight into your chat. No cost per message. - Status on every session. For every trainer. In the gym calendar every session shows whether the reminder is out: sent, scheduled, failed. Every trainer sees it on their own appointments. No checking, no rewriting, no sticky note at the front desk. - Status on the appointment, on every device. Sent, scheduled, failed: the status of every reminder sits right on the appointment in the web app. Apps for iPhone and Android and a smartwatch app are coming soon. ## Common questions **Do the messages come from my number or from a stranger's?** From yours. You connect your WhatsApp in the app with a QR code, and your number stays your number. Clients see the gym they know, and whoever can't make it replies straight into your chat instead of calling the front desk. Technically this is a linked device, not the official WhatsApp Business Platform; WhatsApp can restrict or ban numbers that send automated messages. **When should the reminder for a seven o'clock session go out?** The classic is 24 hours before, the most effective message against forgotten appointments. For the early slot you can add a week before, two hours before or a time of your own the evening before, every reminder switched on and off individually, each with its own text. **Do I have to type for every session myself?** No. As soon as a session is in the calendar, whether online, through the phone assistant or entered by you, terminio writes. Name, date, time and service it fills in when sending, the rest you word once, the way you talk on the floor. **What does a WhatsApp appointment reminder cost a gym?** Nothing per message. The Free plan includes five reminders a month, from Pro they are unlimited. No SMS fees, no credit to top up. Pro you can try free for seven days and cancel monthly. **What happens when someone cancels after the reminder?** Clients cancel through the link in their WhatsApp confirmation. The session opens up again straight away, in a small-group class the place does, and the next person can book. How late cancelling stays free you decide, say 24 hours before; if someone has paid online, you refund according to your rule straight from the app. **Does this really help against no-shows in a gym?** Every empty session costs anyway: the trainer, the floor, the lost hour at seven. A short WhatsApp appointment reminder beforehand brings most of them back, and clients who are reminded keep turning up. You set it up once, and from then on terminio writes. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)