# WhatsApp reminders for physiotherapy

Source: https://terminio.ai/en/branchen/physiotherapy/whatsapp-reminders

WhatsApp reminders for physiotherapy practices: confirmation on every booking, a reminder the day before, from your own number. No cost per message.

Confirmation on every booking, a reminder the day before, from your number, in your words. You type nothing.

## Reminds before the couch stays empty.

- Booked online, confirmed at once. When a patient books in the evening through your page, the confirmation goes out on WhatsApp within seconds: treatment, date, time. No account, no app on their side. The appointment is in the calendar, the reminder already scheduled.
- Deposit paid and reminded. Twice as safe. Massage and other private treatments you can charge in advance, by card, Apple Pay or Google Pay, secure through Stripe. Whoever has paid a deposit and gets a WhatsApp the day before is on the couch at ten. For prescription treatments the reminder is enough.
- Booked on the phone, reminded on WhatsApp. What the AI phone assistant books while you treat runs through the same sequence as every online booking: confirmation at once, reminder beforehand. The caller gets their message without anyone at reception having to think of it.
- From your number. In your words. You connect your WhatsApp with a QR code and set the sequence: a week, 24 hours, 2 hours before or your own times. Name, date, time and treatment terminio fills in, the rest you write as you speak. Replies land in your chat.
- Six sessions, six reminders. For a course of treatment you put the appointments into the calendar, and each single one gets its own message. Next to every appointment the calendar shows whether the reminder is sent, scheduled or failed. No checking, no rewriting, for every therapist.
- Whoever cannot make it writes back. You see it everywhere. Replies to the reminder land in your WhatsApp chat, the status of every message in the app: on the web at reception, on iPhone and Android, on the wrist. One account for the whole practice, the same picture everywhere, hosted in the EU.

## Common questions

**When does a patient get the reminder before their physiotherapy session?** Whenever you want. You set the sequence: a week before, 24 hours before, 2 hours before or a time of your own, each reminder with its own text and switchable on its own. The WhatsApp reminder the day before is the most effective one against forgotten appointments.

**Does the message come from the practice number or from terminio?** From your number. You connect your WhatsApp with a QR code in the app, and your number stays your number. The messages come from the practice, and whoever cannot make it writes straight back into your chat, not to some unknown number.

**Does every appointment in a course get its own reminder?** Yes. You put the six appointments of a course into the calendar, and each one triggers its own confirmation and reminder. Next to every appointment the calendar shows whether the message is sent, scheduled or failed.

**What does the message say, and can I write it myself?** You write the text the way you speak in the practice. Name, date, time and treatment terminio fills in when it sends. While writing you see the preview as it arrives for the patient, and a test message goes to real appointments.

**Do my patients need an app for this?** No. They only need WhatsApp on their phone and the number they give when booking. No account, no app, nothing to install. Appointments you enter by hand at reception trigger the confirmation and reminder too.

**What do WhatsApp reminders cost a physiotherapy practice?** The Free plan includes five reminders a month, from Pro they are unlimited. There is no cost per message, no SMS fees and no credit to top up. Pro is free to try for seven days, cancel monthly.


---

terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.