# Online booking for service businesses Source: https://terminio.ai/en/branchen/service-businesses Online booking, WhatsApp reminders and a phone assistant that picks up while you're working. For any business that takes appointments. Book, get paid, remind, answer. While you're doing the work. In the browser, apps coming soon. ## For you. And for your customers. - Your page. Open around the clock. Customers book in the evening, on Sundays, on the go: pick a service, pick a time, done. A fitting, a key cut, a bike service, whatever you offer. No account, no phone call. In your design, with your logo. - Paid up front. If customers want to. If a service has a price, customers can pay it right at booking, by card, Apple Pay or Google Pay. Anyone who would rather pay on site books without payment. Secure through Stripe. - No call gets lost any more. The AI assistant answers while you're in the middle of a job: around the clock, in German. It asks what it's about, checks free slots, books and summarises every call in the app. Including the question of whether Saturday pick-up is possible. - Reminds before anyone forgets. Confirmation on every booking, a reminder before the appointment, from your number, in your words. The fitting gets attended, the finished bike gets collected. You don't type a single message. - One calendar for the whole business. Just you, or two or three of you: everyone has their own calendar and their own hours, and terminio works the free slots out from them. Regulars book the person they know. Customer records, statistics and reports included. - In the office, in the browser. Apps coming soon. Web app on the computer. Coming soon: apps for iPhone and Android and the smartwatch for the next appointment without pulling the phone out of your pocket. One account, the same picture everywhere. Database in the EU (Frankfurt). ## Common questions **Does terminio.ai fit my trade at all?** If you take appointments, yes. Alterations, key cutting, cleaning, dog training, bike repair, sewing courses: the principle is the same everywhere. Customers pick a service and a time, you get the appointment in your calendar. **Can I set up my own list of services?** Yes, and that's the normal way. The catalogue comes with a generic list you turn into yours in ten minutes: rename, adjust duration and price, delete what you don't offer, add what's missing. **I also give pick-up appointments. Does that work?** Yes. A pick-up is a service like any other, just shorter: ten minutes, no price. Customers book it themselves, get the WhatsApp reminder and actually turn up when the jacket is ready. **Can I ask for a deposit?** A deposit as a partial amount is not available at the moment. Once you set up online payment, customers can pay the full price of a course over several weeks or a bigger job right at booking, securely through Stripe; anyone who would rather pay on the day books without payment. **I run the business on my own. Is it still worth it?** Especially then. If you work alone, there's nobody to answer the phone. The assistant takes that on, the booking page accepts appointments at night, and the reminders go out without you having to think about them. **Do my customers need an app or an account?** No. They open your link, pick a service and a time and enter their name and mobile number. That's it. **Does every WhatsApp reminder cost extra?** No. The Free plan includes five reminders a month, from Pro they are unlimited. There is no cost per message. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)