# Online booking for service businesses Source: https://terminio.ai/en/branchen/service-businesses/online-booking Online booking for service businesses: customers book a fitting, a pick-up or a service in the evening via your link, no account. Prepayment via Stripe. Pick a service, pick a time, name and mobile number, done. No account, no phone call, in your design. ## One link. And the phone goes quieter. - Your booking page. Open when the shop is closed. Google profile, website, WhatsApp status or a QR code on the shop door: one link everywhere. Customers book from the sofa in the evening: fitting, key cut or bike service, and a free time. No account, in your design, with your logo. - Paid up front. Right when they book. If a service has a price, customers can pay it right at booking, by card, Apple Pay or Google Pay, securely through Stripe. Anyone who would rather pay on site books without payment. - Whoever would rather call lands in the same calendar. Not every customer clicks. The AI phone assistant answers while you're at the machine, names the same free slots as the booking page and writes the appointment into the same calendar. Around the clock, in German, with a German phone number. - Booked, confirmed, reminded. Hands off. Every online booking triggers a WhatsApp confirmation straight away, the reminder follows before the appointment, from your number, in your words. The fitting gets attended, the finished bike gets collected. Whoever can't make it writes back, and the slot is free again. - Everyone in the business with their own calendar. Just you, or two or three of you: everyone has their own hours, every service its duration, twenty minutes for a fitting, thirty for a dress. From that terminio works out the free slots the booking page shows. Regulars book the person they know. - The booking is there at once. Every booking appears in the web app at once, for the whole team, the same picture everywhere. Apps for iPhone and Android and a smartwatch app are coming soon. The database is in the EU (Frankfurt). ## Common questions **How does the booking link reach my customers?** You set up the business, services and opening hours, and terminio builds your booking page with its own link. That goes on the Google profile, the website, the WhatsApp status and as a QR code on the shop door. The page is online in three minutes, no programming. **Does online booking for service businesses fit my particular services?** If you take appointments, yes. The catalogue comes with a generic list you turn into yours in ten minutes: rename, adjust duration and price, delete what you don't offer, add what's missing. A fitting, a key cut, a bike service, a puppy course: each one a service with a duration and a price. **Can customers book pick-up appointments online too?** Yes. A pick-up is a service like any other, just shorter: ten minutes, no price. Customers book it themselves through the booking page, get the WhatsApp reminder and actually turn up at the shop when the jacket is ready. **Can I ask for payment with online booking?** If a service has a price, customers can pay it right at booking if they like, by card, Apple Pay or Google Pay, secure through Stripe; that goes for a course over several weeks or a bigger job too. Payment is not mandatory at the moment, and a deposit as a partial amount is not available. **Do my customers need an app for online booking?** No. They open your link, pick a service and a time and enter their name and mobile number. No account, no password, no app. Appointment booking for service businesses should be as quick for the customer as a phone call, just without the waiting and the engaged tone. **I run a one-person business. Is a booking page still worth it?** Especially then. If you work alone, you can't sew and write down appointments at the same time. The booking page takes appointments while you're at the machine, at night and on Sundays. You see them in the app in the morning, with name and mobile number, and get going. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)