# Online booking for veterinary practices Source: https://terminio.ai/en/branchen/veterinary-practices/online-booking Online booking for veterinary practices: owners pick a vaccination or check-up, vet and time, enter their animal, no account. Everything in one calendar. Owners book a vaccination or check-up on your page at night, with name and species, no account, no call. ## Your page. Your calendar. Your practice. - Vaccination, check-up, dental check: three taps. Owners open your link, pick a service, a vet and a free time, enter name, mobile number and animal, done. No account. The link sits on the practice website, in the Google profile, in the answerphone message and as a QR code at the desk. - Paid up front. Right when they book. If a service has a price, customers can pay it right at booking, by card, Apple Pay or Google Pay, securely through Stripe. Anyone who would rather pay on site books without payment. - Those who prefer to ring book too. Not every owner types. The AI phone assistant answers while a dog is on the table, names the same free slots as your booking page and writes the appointment into the same calendar. It never judges a medical case; anything urgent goes straight through. - Booked means confirmed. Every online booking triggers a WhatsApp confirmation, from your number, with service, date and time. The reminder follows the day before: bring the vaccination record, cat in the carrier. Whoever cancels frees the slot, and the time is back online for the next patient. - Every vet, their own hours. Dr Lehmann in the mornings, her colleague in the afternoons, the locum during holidays: terminio works the free slots out per vet, and the booking page shows only what is really free. Owners book the vet Luna already knows. Reception sees everything in one calendar. - The booking is there at once. Every booking appears in the web app at once, for the whole team, the same picture everywhere. Apps for iPhone and Android and a smartwatch app are coming soon. The database is in the EU (Frankfurt). ## Common questions **How does the booking link reach my owners?** You get a link like terminio.ai/tierarzt-am-kanal. It goes on the practice website, into the Google profile, into the answerphone message and onto a QR code at the front desk. Whoever would otherwise be holding at eight in the morning books in the evening instead, once the cat is asleep. **Can I set up vaccinations, check-ups and consultations differently?** Yes. Every service gets its own duration, price and who treats. A vaccination gets twenty minutes, an annual check-up thirty. If a service has a price, such as neutering advice, owners can pay it online right away if they like. Owners see at online booking what applies to their service. **What happens when an owner cancels at short notice?** They reply to the WhatsApp reminder, straight into your chat, and reception frees the time. It reappears on the booking page at once, and the next patient books it. So the slot isn't wasted, and nobody at the desk has to ring around. **How does terminio work out my practice's free slots?** From what you set up: hours per vet, duration per service, existing appointments. A vaccination gets twenty minutes, a dental check thirty. The booking page shows only slots that are really free, and whatever is booked on the phone disappears online at once. The system prevents the same slot from being given out twice. **Does online booking run alongside my practice management software?** Yes, alongside it, not inside it. Billing, findings and patient records stay in your practice software. terminio.ai handles appointments, reminders and the phone, like a second screen at the front desk. It stores name, mobile number, animal and appointment on servers in the EU (Frankfurt); for the phone assistant, ElevenLabs (USA) processes the calls under standard contractual clauses. **What does online booking cost for a veterinary practice?** The booking page with calendar is free on the Free plan, with up to 50 bookings a month and unlimited vets and services. Pro unlocks unlimited bookings, your own branding and statistics, seven days free to try, cancel monthly. There is no setup fee. --- terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month. Database in the EU (Frankfurt); some service providers, for example for telephony and voice AI, also in the USA under standard contractual clauses. Provider: terminio.ai UG (haftungsbeschränkt), Richard-Goldberg-Str. 15B, 02779 Großschönau, Germany, commercial register Amtsgericht Dresden HRB 48484, represented by Antonia Müller. Contact: legal@terminio.ai. [Legal notice](https://terminio.ai/legal/imprint) · [Privacy](https://terminio.ai/legal/privacy)