# Alternative to Fresha (Fresha)

Source: https://terminio.ai/en/vergleich/fresha-alternative

Fresha or terminio.ai? Prices, features and limits compared honestly, with a switching guide and answers to the most common questions.

As of September 2026 · Sources: Fresha's website and pricing page

## Verdict

- Fresha fits if … you want POS, stock, marketing and diary from one vendor and want to win new customers through the Fresha marketplace, even if the first booking costs 20%.
- terminio.ai fits if … you want your own booking page without a customer account, WhatsApp reminders with no cost per message and a team that is not billed per head.
- The biggest difference Fresha charges per team member, per message beyond 100, per marketplace new customer and per location for the AI concierge. terminio costs €0 to €19.99 a month, however big your team is.

## Prices

- terminio.ai: €0 – €19.99 a month · unlimited staff · Pro Voice with phone assistant €129.99 · cancel monthly
- Fresha: €19.95 + €14.95 a month plus per additional team member · marketplace 20% on a new customer's first booking, at least €6 · WhatsApp per message from the 101st

## Honestly

Fresha:
- New customers find you through the Fresha marketplace; the first booking costs 20%, at least €6.
- POS, stock, marketing and diary come from one system built for salons.
- The AI concierge is available today, at $99.95 per location a month.

terminio.ai:
- No Fresha account for your customers. Name and mobile number, done.
- Reminders by WhatsApp from your own number, with no cost per message, unlimited on Pro.
- €0 to start, cancel monthly, unlimited staff in every plan.

## Switching

1. Set up your services Tap your industry, adjust the prefilled services, set durations and prices. Add your team as you go, with no surcharge per person.
2. Bring your customers Export your customer list from Fresha, import it into terminio.ai and confirm existing appointments once by WhatsApp. From then on reminders go out from your number.
3. Swap the link Booking link on Instagram, your Google profile and website. Cancel Fresha after the trial or at the end of the month; both run in parallel until then.

## Common questions

**What does Fresha really cost with a team?** Fresha costs €19.95 a month, plus €14.95 for each additional team member. A studio of three therefore pays €49.85 a month, €598.20 a year. On top come 20% of every marketplace new customer's first booking (at least €6), WhatsApp per message from the 101st and 2.79% plus 0.20 on prepayments. terminio Pro costs €19.99 a month for as many staff as you like.

**Do my customers need a Fresha account?** With Fresha, yes: every customer books through a Fresha customer account of their own. With terminio.ai they open your link, pick a service and a time and enter their name and mobile number. No account, no app.

**Can I take my customers with me from Fresha?** Yes. You export your customer list from Fresha and import it into terminio.ai. Existing appointments you enter or recreate; the reminder then goes out by WhatsApp.

**Does terminio.ai do WhatsApp too?** Yes, and from your own number. The Free plan includes 5 messages a month, Pro unlimited, with no cost per message. With Fresha 100 messages a month are free; after that each one is charged.

**Does terminio.ai have a phone assistant too?** Yes. In the Pro Voice plan at €129.99 a month an AI assistant with a German number answers the phone, books appointments and takes messages. With Fresha the AI concierge costs $99.95 per location, on top of the subscription.

**Can I use Fresha and terminio.ai in parallel?** Yes, during the trial for example, or until your marketplace profile winds down. Both calendars run independently; in terminio.ai you block the times that get booked through Fresha.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.