# Alternative to Treatwell (Treatwell)

Source: https://terminio.ai/en/vergleich/treatwell-alternative

Treatwell or terminio.ai? Prices, commission, features and limits compared honestly, with a switching guide and answers to the most common questions.

As of September 2026 · Sources: Treatwell's website and pricing page

## Verdict

- Treatwell fits if … you want to win new clients through the Treatwell marketplace and accept 35% on their first booking for it, with salon software and till from one vendor.
- terminio.ai fits if … you want your appointments on your own page, without commission, without a base fee and with WhatsApp reminders from your own number.
- The biggest difference Reach versus your own customers. Connect from €39 a month plus marketplace commission versus €0 to €19.99 a month with no commission.

## Prices

- terminio.ai: €0 – €19.99 a month · Pro Voice with phone assistant €129.99 · no commission · cancel monthly
- Treatwell: from €39 a month for Connect · 35% on a new marketplace customer's first booking · 2% on online prepayments

## Honestly

Treatwell:
- New clients find you through the Treatwell marketplace without you doing anything.
- Salon software, till and marketplace come from one system, with the Connect app for your team.
- Established in the beauty industry; many clients already have the app on their phone.

terminio.ai:
- Your booking page under your own name, not on a Treatwell subdomain. Your customers stay yours.
- Reminders by WhatsApp from your own number, with no cost per message.
- €0 to start, no commission, cancel monthly, unlimited staff in every plan.

## Switching

1. Set up your services Tap your industry, adjust the prefilled services, set durations and prices. Ten minutes, and the booking page is live.
2. Bring your customers Export your contacts, import them and confirm existing appointments once by WhatsApp. From then on reminders go out from your number.
3. Swap the link Booking link on your Google profile, Instagram and website. Keep Treatwell running in parallel for as long as the marketplace still brings you clients.

## Common questions

**What does Treatwell really cost?** Two things: Connect from €39 a month, plus the marketplace commission. On a new client's first booking 35% goes to Treatwell, on online prepayments 2%. Bookings through your own widget are commission-free. terminio.ai starts at €0, Pro costs €19.99 a month, with no commission and cancellable monthly.

**Can I take my customers with me from Treatwell?** The customers Treatwell lists as yours you export as a contact list and import into terminio.ai. For clients who booked through the marketplace, check first which data Treatwell gives you at all; from Treatwell's point of view they belong to the marketplace.

**Do I lose bookings without the marketplace?** New clients from the marketplace fall away; that is the price of independence. In return you keep 100% of your revenue and link your booking page on your Google Business Profile and on Instagram, where most salon searches start.

**Does Treatwell have WhatsApp reminders?** On Treatwell's website we find email, SMS and push notifications; WhatsApp is not confirmed there. terminio.ai sends reminders by WhatsApp from your own number, five a month on the Free plan, unlimited on Pro.

**Do my customers need an account or an app?** With terminio.ai, no. They open your link, pick a service and a time and enter their name and mobile number. Whether Treatwell requires a customer account is not confirmed on its website.

**Can I use Treatwell and terminio.ai in parallel?** Yes, and many salons do exactly that: Treatwell for new clients from the marketplace, terminio.ai for regulars without commission. Both calendars run independently; in terminio.ai you block the times Treatwell hands out.


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terminio.ai is online appointment booking for small businesses with WhatsApp reminders and an AI phone assistant, from €0 a month, hosted in the EU. Provider: terminio.ai UG (haftungsbeschränkt), Großschönau, Saxony, Germany.