This list is for practices looking for online booking for a medical practice in 2026: GPs, dentists, therapists, physiotherapists, naturopaths. We compared five providers that handle appointments for practices in Germany: Doctolib, jameda, samedi, Dr. Flex and terminio.ai. The sources are the providers' pricing pages and public feature lists as of September 2026. terminio.ai is our own product and is on the list. Read our ranking with that in mind, and check every price yourself before you sign.
What we looked at
A practice weighs different things than a hair salon. We measured every provider against five questions and only counted what its website, pricing page or feature list actually says. Anything not documented there counts as open, not as a no. Prices a provider does not publish are given with a note that they come from third-party sources.
- Price: what a practice with one practitioner and one with three pays per month, with or without a fee per booking and per message
- Reach and integration: does the provider bring new patients through a directory, and can it connect to the practice management system
- Patient side: does the patient need an account or an app, and does booking happen on your page or on the provider's profile
- Reminders and phone: WhatsApp, SMS or email, what each message costs, and whether anyone answers the phone when the front desk is busy
- Contract and data: term, cancellation and where the data lives, as far as the provider makes it public
1. Doctolib: online booking plus practice software
Doctolib is the first choice for insurance-billing practices that want to win new patients through a directory and get scheduling, practice management, e-prescriptions and video consultations from one system. The Doctolib directory is the largest doctor directory in this comparison; patients find you there without you lifting a finger. Colleagues and patients know the system, an AI phone assistant is part of it, and the Doctolib Pro app runs on your phone.
Doctolib does not publish list prices. Third-party sources cite an entry point of about €139 per practitioner a month, on a fixed-term contract, as of September 2026. There is a free version with limited scheduling. Patients need a patient account, and booking runs through a widget tied to your Doctolib profile. Reminders go out by SMS, email and app; whether WhatsApp is included is not stated on the website. Doctolib also makes no public statement on deposits.
Pick Doctolib if reach and practice software belong together for you and the price per practitioner fits the budget. With three practitioners that adds up to around €417 a month according to third-party sources. If you only need scheduling, you are paying for a lot you will not use. Factor in the contract term as well, because switching away is not something you do from one month to the next.
2. jameda: review portal with online booking
jameda is the best-known doctor review portal in Germany and combines profile, reviews and booking in one place. Many patients read reviews there before they call, so a profile means visibility even without online booking. The basic profile is free; online booking comes with the subscription. You pay by subscription, not per appointment, and there is an app for the practice.
jameda quotes prices on request only; third-party sources cite a subscription from about €119 a month, as of September 2026. Booking is tied to the jameda profile; there is no booking page under your own address. Whether patients need an account, whether there are WhatsApp reminders, deposits, a phone assistant or calendars for several practitioners is not stated publicly on the website. That is a lot of open questions for a subscription in this price range.
Pick jameda if reviews are the strongest argument for your practice and you want to be found through the portal. As a pure booking system it is hard to judge, because too many features are undocumented. Before signing, ask specifically about reminders, practitioner calendars and the notice period. And treat the third-party price as a rough guide only until you have a written quote.
3. samedi: scheduling for clinics and networks
samedi is an established German system for practices, medical centres and hospitals, built for complex workflows. It schedules resources and rooms, not just time slots, and connects to the practice management system. The booking page runs white-label under your name, patients book without an account, and there is no marketplace placing your patients next to other practices.
According to the provider's pricing page, samedi starts at €59 per doctor a month as of September 2026; there is no free plan. Reminders go by SMS and email, not WhatsApp. Prepayment and the phone assistant are bookable as add-ons, so they cost extra. The website says nothing about an app for the practice team. With three doctors the entry price is €177 a month before any add-ons.
Pick samedi if you run a medical centre, a hospital or a practice network with many rooms, devices and practitioners and want scheduling hooked into the practice software. For a small practice with two practitioners the system is bigger than the need, and the per-doctor price grows with every new colleague.
4. Dr. Flex: a light practice tool, paid per booking
Dr. Flex is a German provider of online booking for practices, with its own booking page and no patient account. WhatsApp reminders and the VoiceAI voice assistant are built into the product, made for practices. If you have few online bookings a month, you get a tool that does exactly that and nothing more. There is no marketplace; patients come through your own channels.
The pricing model is the part you have to calculate. According to the provider's pricing page, the Starter costs €39 a month plus €3.99 per online booking, or a flat rate of €99 per calendar with €25 for each additional calendar, as of September 2026. WhatsApp costs 12 cents per message, VoiceAI from €39 plus €0.89 per interaction. The website says nothing about deposits or an app. At 100 online bookings a month the Starter comes to €438, the flat rate to €99 for one calendar.
Pick Dr. Flex if you want a German practice tool with WhatsApp and a voice assistant and your booking volume is small and steady. Once online bookings grow or several practitioners need their own calendars, bookings, messages and calendars add up to a figure you should work out beforehand. For a practice with two calendars and a WhatsApp message to every patient, the flat rate is usually the better deal.
5. terminio.ai: the Doctolib alternative for small practices
terminio.ai is our own product, and we rank it fifth because it lacks two things an insurance-billing practice often needs: practice software integration and a directory that brings new patients. What it does solve is what costs small practices the most time: the phone, and no-shows. Patients book on your page with a name and mobile number, no account, no app. Reminders and confirmations go out on WhatsApp from your own number, at no cost per message.
According to the provider's pricing page, as of September 2026: Free is €0 with 50 bookings and five WhatsApp reminders a month, Pro €19.99 with unlimited bookings and reminders, Pro Voice €129.99 with the AI phone assistant, a German number and 200 call minutes, then €0.25 per minute. Every practitioner is included in every plan, with no commission, setup fee or fixed term; cancel monthly. Deposits run through Stripe; hosting is in the EU. Missing: practice management, patient records, a marketplace. terminio.ai is a young Saxon provider focused on Germany, Austria and Switzerland.
Pick terminio.ai if you run a small practice, a therapy or physiotherapy practice or a naturopathic practice, already have your patients, and the phone ringing during treatment is your biggest problem. With three practitioners you pay €19.99 a month on Pro instead of around €417 at Doctolib according to third-party sources. If you need the practice software connected, go with Doctolib or samedi.
Verdict: which provider for whom
The order above ranks by reach and depth, not by price. Flip it if your practice is small and the phone is the problem: then terminio.ai comes first and Doctolib last. One line per provider:
- Doctolib: insurance-billing practices that want directory, practice software and video consultations from one source
- jameda: practices for which reviews and visibility on the portal are the main argument
- samedi: medical centres, hospitals and networks with room scheduling and practice software integration
- Dr. Flex: small practices with few online bookings that want WhatsApp and a voice assistant built in
- terminio.ai: small practices, therapy, physio and naturopathy with a phone and no-show problem, from €0
