terminio.ai is online appointment booking for small businesses: a booking page where customers book without an app and without an account, WhatsApp confirmations and reminders from the business's own number, and an AI phone assistant that answers calls and books appointments straight into the calendar. Built and run in Germany, database in the EU (Frankfurt).
What terminio.ai is
terminio.ai replaces three things that cost small businesses time: the phone that rings while you work, the appointment book that only lives at the counter, and the reminder nobody types. Customers book through a link, pick a service, a person and a time, and get a confirmation and a reminder on WhatsApp. Whoever prefers to call reaches the assistant, which checks free slots and enters the appointment.
The calendar runs in the browser as a web app. Apps for iPhone and Android and an app for the smartwatch are coming soon. One account for the whole business, with roles for the team and a calendar per person.
Who terminio.ai is built for
For businesses that give appointments with their hands full: hairdressers and barbershops, beauty, nail and lash studios, massage and physiotherapy practices, medical and veterinary practices, naturopaths, tattoo studios, gyms and personal trainers, yoga and class studios, car workshops and detailing, driving schools, photographers, tutoring, opticians, law and tax firms, financial and estate advisers, trades and service businesses of every kind.
Each of these 25 industries has ready-made service suggestions that a single tap adopts during setup, and a page of its own describing how terminio.ai works in exactly that day.
- Hair, beauty, nails, lashes, massage, tattoo
- Medical practices, physiotherapy, naturopathy, vets, opticians
- Car workshops, detailing, driving schools, trades
- Fitness, yoga, photography, tutoring, coaching, law firms, finance, real estate
What terminio.ai costs
Three plans, all cancellable monthly, no setup fee, no commission on bookings and no cost per message. If you use online payment, each payment costs 6% + €0.25 (plus the Stripe fee). Free costs nothing and needs no payment details. Pro unlocks unlimited bookings and reminders. Pro Voice adds the AI phone assistant with a German phone number and 200 call minutes a month; every further minute costs €0.25.
- Free: €0, up to 50 bookings and 5 WhatsApp reminders a month
- Pro: €19.99 a month, unlimited bookings and reminders, 7-day free trial
- Pro Voice: €129.99 a month, adds the AI phone assistant with a German number
Where the data lives
The database and files sit on servers in the EU (Frankfurt). For telephony and AI we also use service providers in the USA, under standard contractual clauses; the data processing agreement lists which ones. terminio.ai signs a data processing agreement under Art. 28 GDPR with every business. The booking page asks only for what the appointment needs: name, phone number, a note if wanted. WhatsApp messages go from the business's own number, through its WhatsApp linked by QR code, payments run through Stripe.
Who is behind terminio.ai
terminio.ai is developed and run by terminio.ai UG (haftungsbeschränkt), based in Großschönau in Saxony, Germany, registered at Amtsgericht Dresden under HRB 48484 and represented by its managing director Antonia Müller. The website exists in fifteen languages, the industry pages and guides in German and English.
How to reach terminio.ai
Product questions are answered on the support page with the most common questions. Everything else by email to legal@terminio.ai. Replies usually come within one working day.