The terminio phone assistant takes calls while you work and books appointments straight into your calendar. Around the clock, in German, with your greeting.
Your phone forwards as soon as you are busy, don't pick up or are closed. The assistant answers with your business name and the greeting you set.
Anruf · weitergeleitet
Salon Marlene
Assistent · 00:04
Guten Tag, hier ist der Assistent von Salon Marlene. Wie kann ich helfen?
StummLautsprecher
Auflegen
02
Understand
It listens and asks back.
A cut on Tuesday afternoon? The assistant understands the request, knows your services and only asks for what is missing. German with an accent is fine; with a strong dialect it politely asks again.
Salon Marlene
Assistent · 00:31
Hallo, ich bräuchte einen Termin zum Schneiden. Am liebsten Dienstagnachmittag.
Gern. Waschen, Schneiden und Föhnen, oder nur Schneiden?
Mit Waschen und Föhnen bitte.
Alles klar, ich schaue kurz in den Kalender.
StummLautsprecher
Auflegen
03
Free slots
It checks your calendar. Live.
While the call is running, the assistant looks into your real calendar and offers only slots that are actually free. No double bookings.
Salon Marlene
Assistent · 00:38 · prüft Kalender
Dienstag8. September
13:00Lisa Schulz
14:30FreiVorschlag
15:30Markus Weber
16:15Freifrei
17:00Sarah Klein
Dienstag habe ich 14:30 oder 16:15 frei. Was passt besser?
StummLautsprecher
Auflegen
04
Book
The appointment is set.
Name, service, time: the booking lands in the same calendar as your online bookings. Reminders run as with any other booking.
Termin gebucht
Di, 8. Sep · 14:30 Waschen, Schneiden, Föhnen Anna Becker
Per TelefonErinnerung läuft mit
Der Assistent bestätigt die Zeit und beendet das Gespräch.
05
When it gets complex
Forward or take a callback.
For requests it should not handle, the assistant forwards to you. If you are not reachable, it takes name, number and request. That lands in the app under callbacks.
Telefonassistent
AssistentGesprächeRückrufe
Neuer Rückrufwunsch · jetzt
1 offener Rückruf
Jonas RichterHeute, 12:41
+49 172 5550 213
Möchte Farbe und Schnitt für eine Hochzeit am Samstag, gern vormittags. Fragt nach einem Preis für beides zusammen.
AnrufenErledigt
Rückrufwünsche werden nach 90 Tagen automatisch gelöscht.
06
In the app
You see what was discussed.
After every call the app shows a summary with outcome and duration. You get a push notification and read up on what you missed.
Telefonassistent
AssistentGesprächeRückrufe
Nimmt Anrufe anDiesen Monat
38Minuten
21Anrufe
14Termine
Was besprochen wurde
Anna BeckerHeute, 14:02
Termin gebucht1:12 Min.
Jonas RichterHeute, 12:41
Rückruf2:05 Min.
Unbekannte NummerGestern, 18:20
Termin verschoben0:48 Min.
Anruf · weitergeleitet
Salon Marlene
Assistent · 00:04
Guten Tag, hier ist der Assistent von Salon Marlene. Wie kann ich helfen?
StummLautsprecher
Auflegen
Answers when nobody can
01Call0203040506
What it can do
More than booking.
01
Book, reschedule, cancel
New appointments, changes and cancellations go straight into your calendar.
02
Answer questions
Directions, parking, payment, vouchers, being late: you store the answers, it passes them on. What is not stored, it does not say.
03
Quote prices
If you want, it quotes prices. Or says it depends on the work. Your call.
04
Book a preferred person
Callers may ask for someone on the team. The assistant tries to schedule exactly that person.
05
Offer a waiting list
If everything is full, it notes the request. You call back when a slot opens.
06
Short-term notices
“Closed on Friday.” It mentions it and drops it by itself on the set date.
07
Around the clock
Evenings, Sundays, public holidays. The assistant has no opening hours.
08
German, accents included
Natural voice, speaks German and understands common accents. You pick the voice that fits you.
This is how it looks in the app
Your greeting. Your rules.
Tap through, the phone shows the setting right away. You will find exactly these controls in the app under Phone.
Greeting
Voice
When it answers
It rings at your place first. The assistant then knows nobody could take it.
What it may do
Telefonassistent
AssistentGesprächeRückrufe
Assistent aktiv
Persönlichkeit
BegrüßungGuten Tag, hier ist der Assistent von Salon Marlene. Wie kann ich helfen?
StimmeFriendly, professional
Wann er rangeht
Only when nobody picks up
Was er darf
Quote prices
Preferred person
Offer a waiting list
Telefonassistent
AssistentGesprächeRückrufe
Assistent aktiv
Persönlichkeit
BegrüßungGuten Tag, hier ist der Assistent von Salon Marlene. Wie kann ich helfen?
StimmeFriendly, professional
Wann er rangeht
Only when nobody picks up
Was er darf
Quote prices
Preferred person
Offer a waiting list
Setup
Reachable in ten minutes.
01
Get a number
You get a terminio number right away. Your own phone number stays as it is. Customers keep dialling it.
02
Set call forwarding
One key sequence on your mobile is enough, for example for “when not answered”. On a landline you set it with your provider.
**61*<number>#
03
Greeting and voice
Short profile, greeting, voice. What you don't store, the assistant won't say.
04
Test call
The assistant calls you so you hear how it answers. After that you are reachable.
Price
Part of the Pro Voice plan at 129,99 € per month. German phone number and 200 call minutes included, 0.25 € per minute beyond that. Or as Pro Voice Flex: 25 € a month for the number and 0.45 € per call minute, all Pro features included.
Industries
AI phone assistant for your industry.
Wherever the phone gets in the way of the work, the assistant picks up: for salons, practices, workshops and 22 more industries, each with its own page.
