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The basic setup (booking page, services, business hours) is usually completed in under 3 minutes. Afterwards, you can optionally add a phone number, WhatsApp, and team members.

No. Everything is configured through the user interface, no servers, no coding, no separate accounts with external providers needed.

You can optionally get your own phone number. Incoming calls are answered by our voice assistant, which books appointments directly into your calendar and sends a confirmation to the caller via SMS or WhatsApp.

Yes. At the beginning of each call, the assistant states that it is an automated assistant. This is mandatory in the EU.

You can choose from several German voices. The basic tone (polite, concise, patient) is optimized for scheduling appointments.

Once an appointment is created, the system automatically sends a confirmation and a reminder (e.g., 24 hours in advance) via the official WhatsApp Business API. Customers can confirm or cancel appointments directly from the message.

The interface is available in 15 languages, among them English, German, French, Italian, Turkish, Russian, Spanish, Polish, Arabic and Chinese. The default language of the phone assistant is German.

Free costs nothing: up to 50 bookings and 5 WhatsApp reminders a month. Pro is 19.99 EUR a month with unlimited bookings and reminders. Pro Voice is 129.99 EUR a month and adds the AI phone assistant with a German number and 200 call minutes. Everything cancellable monthly, no setup fee. Pro Voice Flex costs €25 a month for the number plus €0.45 per call minute, with no included minutes and all Pro features.

Payments are processed via Stripe. Invoices and VAT statements are issued directly by us; for questions about refunds, please contact our support.

You can cancel your subscription at any time from your dashboard. The cancellation will take effect at the end of the current billing period, and you will retain full access until then.

No. All plans can be cancelled monthly. The cancellation takes effect at the end of the current billing period, and access stays until then. You can try Pro free for seven days first, and Free costs nothing for as long as you like.

The database and file storage are located in the EU (Frankfurt) on our cloud infrastructure. We use telephony and AI service providers on the basis of EU Standard Contractual Clauses. You can find details in the DPA.

We provide a Data Processing Agreement (DPA) according to Art. 28 GDPR, a complete list of subprocessors, as well as technical and organizational measures. The responsibility as a data controller remains with you.

Yes. Appointments, customers, and booking history can be exported as CSV at any time. Upon cancellation, you will receive a complete copy of your data on request.

Personal data is deleted within 30 days of the contract's termination, unless there is a legal obligation to retain it (e.g., for invoices).

You can reach us by email at the address mentioned in the legal notice. Pro customers also receive priority support.

Yes, for Pro customers with more than 5 employees, we offer a free 30-minute video onboarding session upon request.