AI phone assistant for opticiansMid eye test.
Someone answers.
Answers while you're at the phoropter: books eye tests, lens fittings and hearing tests into your calendar.
Images & videos on this site: AI-generated.
An AI phone assistant for opticians answers calls while you're at the phoropter: it asks eye test, lens fitting or hearing test, checks free slots live and books straight into your calendar. At terminio.ai it is part of Pro Voice, with a German phone number and 200 call minutes, no setup fee, set up in about ten minutes.
Four jobs.
One practice.
Book
Get paid
Remind
Phone
A call mid-eye test? Sure.
Appointment booked? Check.
WhatsApp confirmation? Also check.
Your reception, even while you're adjusting a pair of frames
The assistant answers while you're in the refraction room or advising a customer at the frame wall. It asks whether it's an eye test, lenses or a hearing aid, checks free slots and writes the booking straight into your calendar. Older customers in particular would rather ring than book online. German phone number included.
On the shop floor.
In the refraction room.
Soon on the wrist.
Web app at the till; apps for phone and watch are coming soon. One account for the whole practice.
One call. One appointment. No call back needed.
Book online or ring. Same calendar.
Customers who prefer typing book on your page: eye test, optician, time, done. Customers who prefer ringing get the same free slots from the assistant. Both land in the same practice calendar, no account, and nobody at the till has to pick up.
Prices on the phone. Payment at booking.
If someone asks for a price, the assistant tells them, if you allow it, or says it depends on the work. If a service has a price, customers booking online can pay it right away through Stripe; anyone who would rather pay on site books without payment.
Answers while you're at the phoropter.
Around the clock, in German, with your greeting. It asks whether it's an eye test, lenses or a hearing aid, checks your calendar live and books only what is really free. Whoever just needs a screw tightened hears what you stored: pop in any time.
Booked on the phone, confirmed on WhatsApp.
Whatever the assistant books, terminio confirms on WhatsApp straight away, from your number, in your words: "Please bring your old glasses and the prescription." The reminder follows before the appointment. Whoever can't make it writes back, and the refraction room slot is free again.
The optician or the hearing care specialist?
The assistant asks what it's about and books the right person: the optician for the eye test, the hearing care specialist for the hearing test, each within their own hours. Regulars may ask for the colleague who knows their prescription. The till sees every calendar.
Every call in the app.
After every call the summary sits in the app: outcome, duration, call-back request. Callbacks land in their own list. The web app shows the same picture everywhere; apps for iPhone and Android and a smartwatch app are coming soon.
What opticians ask
about the phone assistant.
You decide. Either the till rings first and the AI phone assistant takes over when nobody picks up, because everyone is in the refraction room or at the frame wall. Or it answers only outside opening hours. Or always. You set the call forwarding with your phone provider, and your number stays as it is.
More for
your practice.
The booking page and the WhatsApp reminders for opticians, and three industries where the phone gets in the way just as much.
At the phoropter.
Still reachable.
Set up in ten minutes. Start free.