WhatsApp reminders for opticiansReminded.
In at ten.

Booked and confirmed in the same moment.

Customers book an eye test, lens fitting or hearing test on your page, no account, no phone call. With the booking the WhatsApp confirmation goes out straight away, with service, date, time and colleague. The customer has it all in the chat, you typed nothing.

Deposit and reminder. Covered twice.

On the hour-long contact lens fitting you set a deposit, secure through Stripe, nothing on the driving-licence eye test. On top comes the reminder before the appointment. Whoever has paid a deposit and been reminded is in the refraction room at ten.

Booked on the phone, reminded all the same.

Older customers in particular would rather ring. The AI phone assistant answers while you're at the phoropter and writes the appointment into your calendar. Confirmation and reminder run along like on any online booking. Whoever has no WhatsApp gets the call from you.

From your number. In your words.

You connect your WhatsApp with a QR code in the app; your number stays yours. A week, 24 hours, 2 hours before or your own times, every reminder with its own text: "Please bring your old glasses and the prescription." Replies land in your chat.

After a year, the invitation to the check-up.

When the lens follow-up or the annual hearing-aid check is due, the recall sends a WhatsApp with your booking link. The customer taps once and has the appointment with the colleague who knows their prescription. Nobody at reception writes cards.

Status on every appointment. On every device.

In the calendar every eye test shows whether the reminders are out: sent, scheduled or failed. In the browser at the till, in the app on your phone, the next appointment on the smartwatch. One account for the whole practice, hosted in the EU.