Alternative to the Doctolib phone assistantAnswers. Without
a practice-software package.
Doctolib's assistant belongs to the Patientenmanagement package, per practitioner on an annual term. terminio Pro Voice brings a number and 200 minutes for €129.99 a month, for the whole practice, cancel monthly.
As of September 2026 · Sources: Doctolib's website, price page (info.doctolib.de/preis) and help centre, setup fee according to medizinio.de
Images & videos on this site: AI-generated.
Doctolib
In short
In 30 seconds.
Doctolib fits if …
your practice runs on Doctolib anyway, the assistant should recognise existing patients and file prescription requests into the practice software, and the Patientenmanagement package adds up for you.
terminio.ai fits if …
you mainly hand out appointments, need no practice software, want no annual term, and the assistant should book into the same calendar as your online bookings.
The biggest difference
A module of the practice software versus a package of its own. According to Doctolib's price page €229 per practitioner a month on an annual term, versus €129.99 a month for the whole practice, cancel monthly.
Features
Point by point.
Eleven rows that count for a phone assistant: does it book, is the number included, how many minutes, what does it need around it. Whatever Doctolib does not say publicly stays a question mark. The points count confirmed features only; “no public information” scores 0 points.
Feature
terminio.aiAI phone assistant in Pro Voice and Pro Voice Flex
DoctolibAI phone assistant of the practice software
Books appointments straight into the calendar
Live into the terminio calendar
Into the Doctolib calendar
German phone number included
?
Call minutes included in the price
200 a month
?
Usable without the provider's practice-software package
Booking page is in the plan
Only in the Patientenmanagement package
Connects to a practice management system
Doctolib practice software
Recognises existing patients on the call
Asks for name and mobile number
According to the help centre
Takes prescription requests
As a callback note with name and request
For every trade, not only practices
25 trades
Medical and dental practices
Cancel monthly, no setup fee
Annual term; setup fee extra according to medizinio.de
Call data in the EU
Appointments and logs in the EU (Frankfurt); conversations processed by ElevenLabs in the USA (SCCs)
Germany and France
Set up yourself in minutes
Set call forwarding, choose a greeting
Onboarding by Doctolib
Price
Pro Voice €129.99 a month · number and 200 minutes included · then €0.25 per started minute. Or Pro Voice Flex: €29.99 a month for the number, €0.45 per started minute
According to Doctolib's price page €229 per practitioner a month in the Patientenmanagement package, incl. VAT, annual term
Points
8.5of 11
5.5of 11
Included Partly or with limits Not included? No public information
As of September 2026, based on public information on the providers’ websites. No guarantee. Brands belong to their owners.
Prices
What a year costs.
terminio.ai€129.99a month for the whole practice · number and 200 minutes included · then €0.25 per started minute · cancel monthly
Doctolibfrom €229per practitioner a month incl. VAT in the Patientenmanagement package · according to Doctolib's price page · annual term · setup fee extra according to medizinio.de
Example: two practitioners, twelve months (up to 200 call minutes a month, then €0.25 per started minute)€1,559.88 instead of €5,496
HonestlyWhere Doctolib is stronger.
Where Doctolib is stronger.
Where terminio is.
Doctolib
- Recognises existing patients and works with the patient record, because it sits inside the practice software.
- Takes prescription and referral requests and files them where the team handles them.
- Practice management, the Doctolib directory and the phone from one vendor, data centres in Germany and France.
terminio.ai
- One price for the whole practice, not per practitioner; cancel monthly, no setup fee.
- Number and 200 minutes are in the price; Doctolib's website says nothing about either.
- Set up yourself in ten minutes: forward calls, choose a greeting, make a test call. Books into the same calendar as the booking page and WhatsApp.
For whom
Typical in these practices.
Doctolib's phone assistant is built for medical and dental practices. terminio.ai answers where appointments are what the call is about; every kind of practice has a page of its own about the phone assistant.
SwitchingFrom the Doctolib assistant
From the Doctolib assistant
to terminio in three steps.
- 01
Set up services and hours
Tap your kind of practice, check the services and their durations, set your hours. From then on the assistant knows only what you entered and says nothing else.
- 02
Number and forwarding
terminio gives you a German phone number. You forward: always, only when nobody picks up, or outside hours. Your practice number stays.
- 03
Greeting, voice, test call
Write the greeting, choose a voice, call yourself. Doctolib runs in parallel until its term ends; in terminio you block what it hands out.
Frequent questionsWhat gets asked
What gets asked
before switching.
According to Doctolib's price page (as of September 2026) the assistant is part of the Patientenmanagement package at €229 per practitioner a month incl. VAT on an annual term; the cheaper Light package does not include it. According to medizinio.de, setup and data migration come on top. terminio Pro Voice costs €129.99 a month for the whole practice, cancel monthly.
Answers.
No annual term.
Number and 200 minutes in Pro Voice, set up in ten minutes.